Subject: Re: Pending Cases for CRYSTAL and LSM from 2021 till date
From: Syed Ataullah <[email-masked]>
To: anslem misquitta <[email-masked]>
Cc: amir aziz <[email-masked]>, murtaza kutiyanawala <[email-masked]>, Sabry Yousef <[email-masked]>, ahmed zoher <[email-masked]>
Date: Wed, 29 Jun 2022 05:58:22 -0700 (MST)

Hi Anslem 

Complaints column is added in this sheet, please check and let me know if anything else needed. 

Thanks&Regards 

Syed Ataullah 
LiveSalesman & CherryE-commerceServices Pvt Ltd 
Cell: +91 7037667652 

From: "anslem misquitta" <[email-masked]> 
To: "Syed Ataullah" <[email-masked]> 
Cc: "amir aziz" <[email-masked]>, "murtaza kutiyanawala" <[email-masked]>, "Sabry Yousef" <[email-masked]>, "ahmed zoher" <[email-masked]> 
Sent: Wednesday, June 29, 2022 5:34:45 PM 
Subject: RE: Pending Cases for CRYSTAL and LSM from 2021 till date 

Hi Syed, 

Can you please add the complains tab in the excel to understand the disposition for each ticket. 

Below is for example :- 

Complaints 

Refund Complaint 

Late Collection (Returns) 

Damaged/Manufacturing Fault 

Late Delivery 

Missing Item/s 

Undelivered Order/POD Request 

Damaged/Manufacturing Fault 

Late C&C 

	

Anslem Misquitta 

Retail Operations - Customer Care 

T : 800 HOMEBOX (4663269) 

F : +971 4 5172380 

E : [ mailto:[email-masked] | [email-masked] ] 

Landmark Tower, Dubai Marina 

P.O.Box 282028, UAE. 

[ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CAnslem.Misquitta%40landmarkgroup.com%7C364e7928af3c4900876b08d98cb54bee%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637695532547747731%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=B4sHFXtb8ozmDL%2B5bInWdirvh1%2BRUB3dP8LgeguSuMU%3D&reserved=0 | www.homeboxstores.com ] 

From: Syed Ataullah <[email-masked]> 
Sent: Wednesday, June 29, 2022 3:15 PM 
To: Anslem Misquitta <[email-masked]> 
Cc: amir aziz <[email-masked]>; Murtaza Kutiyanawala <[email-masked]>; Sabry Yousef <[email-masked]>; Ahmed Zoher <[email-masked]> 
Subject: Re: Pending Cases for CRYSTAL and LSM from 2021 till date 
Importance: High 

CAUTION: External email sender. Use care when clicking on links or opening attachments! 

Hello Anslem. 

As per your instruction, file prepared please find the attachment. 

Thanks&Regards 

Syed Ataullah 

LiveSalesman & CherryE-commerceServices Pvt Ltd 

Cell: +91 7037667652 

From: "anslem misquitta" < [ mailto:[email-masked] | [email-masked] ] > 
To: "amir aziz" < [ mailto:[email-masked] | [email-masked] ] >, "Syed Ataullah" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "murtaza kutiyanawala" < [ mailto:[email-masked] | [email-masked] ] >, "Sabry Yousef" < [ mailto:[email-masked] | [email-masked] ] >, "ahmed zoher" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, June 29, 2022 1:50:10 PM 
Subject: RE: Pending Cases for CRYSTAL and LSM from 2021 till date 

Hi Amir/Syed, 

Can you send me the updated sheet like last time you have shared for FD which includes all the unresolved, open, waiting for 3 rd party etc. 

Including all the groups for entire crystal and LSM team. 

Waiting for your response. 

	

Anslem Misquitta 

Retail Operations - Customer Care 

T : 800 HOMEBOX (4663269) 

F : +971 4 5172380 

E : [ mailto:[email-masked] | [email-masked] ] 

Landmark Tower, Dubai Marina 

P.O.Box 282028, UAE. 

[ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CAnslem.Misquitta%40landmarkgroup.com%7C364e7928af3c4900876b08d98cb54bee%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637695532547747731%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=B4sHFXtb8ozmDL%2B5bInWdirvh1%2BRUB3dP8LgeguSuMU%3D&reserved=0 | www.homeboxstores.com ] 

From: AMIR ABDUL. AZIZ < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, June 23, 2022 9:28 PM 
To: Anslem Misquitta < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Syed Ataullah < [ mailto:[email-masked] | [email-masked] ] >; Murtaza Kutiyanawala < [ mailto:[email-masked] | [email-masked] ] >; Sabry Yousef < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Pending 15+ Cases 

CAUTION: External email sender. Use care when clicking on links or opening attachments! 

Hi Anslem, 

please find the attached. 

Regards 

Amir 

From: "anslem misquitta" < [ mailto:[email-masked] | [email-masked] ] > 
To: "amir aziz" < [ mailto:[email-masked] | [email-masked] ] >, "Syed Ataullah" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "murtaza kutiyanawala" < [ mailto:[email-masked] | [email-masked] ] >, "Sabry Yousef" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, June 23, 2022 5:15:02 PM 
Subject: Pending 15+ Cases 

Hi Amir/Syed, 

Please check the attachment and response by EOD. 

	

Anslem Misquitta 

Retail Operations - Customer Care 

T : 800 HOMEBOX (4663269) 

F : +971 4 5172380 

E : [ mailto:[email-masked] | [email-masked] ] 

Landmark Tower, Dubai Marina 

P.O.Box 282028, UAE. 

[ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CAnslem.Misquitta%40landmarkgroup.com%7C364e7928af3c4900876b08d98cb54bee%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637695532547747731%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=B4sHFXtb8ozmDL%2B5bInWdirvh1%2BRUB3dP8LgeguSuMU%3D&reserved=0 | www.homeboxstores.com ] 

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com