Subject: RE: Customer complaint ORDER 6147119894
From: Nada Hattar <[email-masked]>
To: Yahia Taha <[email-masked]>, Crys_HBKSA <[email-masked]>, Maryam Yahya <[email-masked]>
Cc: Raees Ansari <[email-masked]>, Hbwhfurniture Dammam <[email-masked]>, Asif Mohdyusuf <[email-masked]>, Nikhilesh Hardas <[email-masked]>, Tulasi bhatta <[email-masked]>, Chamila JananathDasanayaka <[email-masked]>, Hbdammam Whdelivery <[email-masked]>, HB.CCCKSA <[email-masked]>, Hcdammam Delivery <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Sun, 26 Jun 2022 11:51:17 +0000

Dear Team,

The customer has been informed

Best Regards,
Nada Hattar
Sr. Service Advisor

T: +962 6 500 1333

F: +962 6 500 1334

E: [email-masked]<mailto:[email-masked]>

www.crystel.co<http://www.crystel.co/>

<https://www.linkedin.com/company/538477?trk=tyah&trkInfo=clickedVertical%3Acompany%2CclickedEntityId%3A538477%2Cidx%3A2-1-9%2CtarId%3A1465818676745%2Ctas%3Acrystel>

<https://www.facebook.com/Crystel.co>

<https://twitter.com/CrystelCo>

<https://www.youtube.com/channel/UCIlmC47mnFyc58kjUCMkByQ>

From: Yahia Taha [mailto:[email-masked]]
Sent: Sunday, June 26, 2022 11:35 AM
To: Crys_HBKSA; Nada Hattar; Maryam Yahya
Cc: Raees Ansari; Hbwhfurniture Dammam; Asif Mohdyusuf; Nikhilesh Hardas; Tulasi bhatta; Chamila JananathDasanayaka; Hbdammam Whdelivery; HB.CCCKSA; Hcdammam Delivery; [email-masked]; [email-masked]
Subject: RE: Customer complaint ORDER 6147119894

@Nada Hattar<mailto:[email-masked]> requesting your kind support to inform the customer, no manufacturing issues hence no replacement.

Best Regards
Yahia Taha
Customer Care Team Leader - Home box
800-1110888
Ext: 3457
Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960986330&sdata=CzDg2vAtQD5CTi%2Bv9vKUiECOF5VcIbuwGzDWImDgzd0%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960996327&sdata=1M6qxxiDpPF8W8JPP0QPEQUfhqD3HGw%2BSIsCuXQLGI8%3D&reserved=0>
[lg][hb]

From: Hcdammam Delivery <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, June 26, 2022 11:01 AM
To: HB.CCCKSA <[email-masked]<mailto:[email-masked]>>; Crys_HBKSA <[email-masked]<mailto:[email-masked]>>
Cc: Raees Ansari <[email-masked]<mailto:[email-masked]>>; Hbwhfurniture Dammam <[email-masked]<mailto:[email-masked]>>; Asif Mohdyusuf <[email-masked]<mailto:[email-masked]>>; Nikhilesh Hardas <[email-masked]<mailto:[email-masked]>>; Tulasi bhatta <[email-masked]<mailto:[email-masked]>>; Chamila JananathDasanayaka <[email-masked]<mailto:[email-masked]>>; Hbdammam Whdelivery <[email-masked]<mailto:[email-masked]>>
Subject: Customer complaint ORDER 6147119894

Dear CS team

As per below request, we have sent the team on 25-06-22 to check the issue, but the customer has transferred the furniture to Riyadh with his responsible. Might the item damaged in transit, we are not responsible for the transit damages, please inform customer accordingly.

Thanks & Regards,
Jafar Thazhathethil
Home Division - Dammam Warehouse
Ext-5382
Mobile: +966564387659
Email: [email-masked]<mailto:[email-masked]>
Landmark Arabia Co I PO Box 4979 I Dammam 31952 I Saudi Arabia
[logo]<http://www.homecentre.com/>

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