Subject: Re: [#4518043] - maintenance - 29029201033520200919
From: "AMIR ABDUL. AZIZ" <[email-masked]>
To: yahia taha <[email-masked]>
Cc: saurabh <[email-masked]>, Syed Ataullah <[email-masked]>
Date: Mon, 20 Jun 2022 01:39:33 -0700 (MST)

Hi Yahya, 

We apologize for this error, We have already shared the feedback to these agents and will make sure it will not be repeated. 
We will also issue a warning letter to these agents. Thank you for your support. 

Regards 
Amir Aziz 

From: "yahia taha" <[email-masked]> 
To: "Landmark Group" <[email-masked]>, "amir aziz" <[email-masked]> 
Cc: "Chamila JananathDasanayaka" <[email-masked]>, "Hbdammam Whdelivery" <[email-masked]>, "Nikhilesh Hardas" <[email-masked]>, "Asif Mohdyusuf" <[email-masked]>, "HB.CCCKSA" <[email-masked]>, "saurabh" <[email-masked]>, "Syed Ataullah" <[email-masked]> 
Sent: Monday, June 20, 2022 12:05:01 PM 
Subject: RE: [#4518043] - maintenance - 29029201033520200919 

Dear Team, 

Are you aware of home box warranty policy? 

[ mailto:[email-masked] | @[email-masked] ] please check. 

Best Regards 

Yahia Taha 

Customer Care Team Leader - Home box 

800-1110888 

Ext: 3457 

Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia 

[ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960986330&sdata=CzDg2vAtQD5CTi%2Bv9vKUiECOF5VcIbuwGzDWImDgzd0%3D&reserved=0 | www.homeboxstores.com ] | [ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960996327&sdata=1M6qxxiDpPF8W8JPP0QPEQUfhqD3HGw%2BSIsCuXQLGI8%3D&reserved=0 | www.landmarkgroup.com ] 

From: Landmark Group <[email-masked]> 
Sent: Sunday, June 19, 2022 8:14 PM 
To: Yahia Taha <[email-masked]> 
Cc: Chamila JananathDasanayaka <[email-masked]>; Hbdammam Whdelivery <[email-masked]>; Nikhilesh Hardas <[email-masked]>; Asif Mohdyusuf <[email-masked]>; HB.CCCKSA <[email-masked]> 
Subject: Fwd: [#4518043] - maintenance - 29029201033520200919 

CAUTION: External email sender. Use care when clicking on links or opening attachments! 

Hi Team, 

Needs approval. 

Order ID: 29029201033520200919 
CRM ID: 3953889 

Issue Description: Cx complaining that the sofa fabric is damaged she asked for maintenance picture has been attached, kindly and do the needful 

Regards, 
The Support Team. 

4518043:1125156 
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