Subject: RE: [#3875445] - 29054102898920220205 SRCC assembly manual
From: Anslem Misquitta <[email-masked]>
To: "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, Maryam Yahya <[email-masked]>, Izzeldeen Shabaneh <[email-masked]>
Cc: HomeBox Customercare UAE <[email-masked]>, Murtaza Kutiyanawala <[email-masked]>, Ahmed Zoher <[email-masked]>
Date: Tue, 24 May 2022 09:07:13 +0000

The attachment includes 2 item manual for Ticket 4233656 and 3875445 – please send them to customer and close the ticket for both

[A close up of a sign  Description automatically generated]
Anslem Misquitta
Retail Operations - Customer Care
T   :  800 HOMEBOX (4663269)
F   :  +971 4 5172380
E   :  [email-masked]<mailto:[email-masked]>
Landmark Tower, Dubai Marina
P.O.Box 282028, UAE.
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CAnslem.Misquitta%40landmarkgroup.com%7C364e7928af3c4900876b08d98cb54bee%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637695532547747731%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=B4sHFXtb8ozmDL%2B5bInWdirvh1%2BRUB3dP8LgeguSuMU%3D&reserved=0>

From: Anslem Misquitta
Sent: Tuesday, May 24, 2022 12:55 PM
To: [email-masked]; [email-masked]; Maryam Yahya <[email-masked]>; Izzeldeen Shabaneh <[email-masked]>
Cc: HomeBox Customercare UAE <[email-masked]>; Murtaza Kutiyanawala <[email-masked]>; Ahmed Zoher <[email-masked]>
Subject: FW: [#3875445] - 29054102898920220205 SRCC assembly manual

Hi Team,

Item manual has been attached by the WH team, please sent this to the customer and close this ticket.

[A close up of a sign  Description automatically generated]
Anslem Misquitta
Retail Operations - Customer Care
T   :  800 HOMEBOX (4663269)
F   :  +971 4 5172380
E   :  [email-masked]<mailto:[email-masked]>
Landmark Tower, Dubai Marina
P.O.Box 282028, UAE.
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CAnslem.Misquitta%40landmarkgroup.com%7C364e7928af3c4900876b08d98cb54bee%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637695532547747731%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=B4sHFXtb8ozmDL%2B5bInWdirvh1%2BRUB3dP8LgeguSuMU%3D&reserved=0>

From: Subhash Jangir <[email-masked]<mailto:[email-masked]>>
Sent: Monday, May 23, 2022 7:36 PM
To: Anslem Misquitta <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#3875445] - 29054102898920220205 SRCC assembly manual

From: Anslem Misquitta <[email-masked]<mailto:[email-masked]>>
Sent: Monday, May 23, 2022 3:28 PM
To: Subhash Jangir <[email-masked]<mailto:[email-masked]>>
Subject: FW: [#3875445] - 29054102898920220205 SRCC assembly manual

FYI

[A close up of a sign  Description automatically generated]
Anslem Misquitta
Retail Operations - Customer care
T   :  800 HOMEBOX (4663269)
F   :  +971 4 5172380
E   :  [email-masked]<mailto:[email-masked]>
Landmark Tower, Dubai Marina
P.O.Box 282028, UAE.
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CAnslem.Misquitta%40landmarkgroup.com%7C364e7928af3c4900876b08d98cb54bee%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637695532547747731%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=B4sHFXtb8ozmDL%2B5bInWdirvh1%2BRUB3dP8LgeguSuMU%3D&reserved=0>

From: Anslem Misquitta
Sent: Thursday, May 12, 2022 1:14 PM
To: Subhash Jangir <[email-masked]<mailto:[email-masked]>>; Ramesh Veluchamy <[email-masked]<mailto:[email-masked]>>
Cc: HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>; Home Box <[email-masked]<mailto:[email-masked]>>; Utsav Banerjee <[email-masked]<mailto:[email-masked]>>; Murtaza Kutiyanawala <[email-masked]<mailto:[email-masked]>>; Ahmed Zoher <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#3875445] - 29054102898920220205 SRCC assembly manual

Hi Subhash,

Team is requesting for a manual since 8th of march, but we have not heard from your since 8th of March, is it possible to send the manual for the given product/item on priority.

29054102898920220205 SRCC
Item ID: 156165985

https://www.homeboxstores.com/ae/en/Living-Room/Media-Units-%26-Storage/Book-Cases/HOME-BOX-Agata-Bookcase/p/156165985

[A close up of a sign  Description automatically generated]
Anslem Misquitta
Executive - Customer care
T   :  800 HOMEBOX (4663269)
F   :  +971 4 5172380
E   :  [email-masked]<mailto:[email-masked]>
Landmark Tower, Dubai Marina
P.O.Box 282028, UAE.
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CAnslem.Misquitta%40landmarkgroup.com%7C364e7928af3c4900876b08d98cb54bee%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637695532547747731%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=B4sHFXtb8ozmDL%2B5bInWdirvh1%2BRUB3dP8LgeguSuMU%3D&reserved=0>

From: Home Box <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, May 11, 2022 8:14 AM
To: Subhash Jangir <[email-masked]<mailto:[email-masked]>>; Javeed Khan <[email-masked]<mailto:[email-masked]>>; Anslem Misquitta <[email-masked]<mailto:[email-masked]>>
Cc: HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>
Subject: Fwd: [#3875445] - 29054102898920220205 SRCC assembly manual

External email sender, please take precaution.
Reminder !!

Dear Team,

it's been pending for a long, please help to get this resolved.

The customer contacted us informing us that she received the product mentioned below without an assembly manual, kindly check the issue and provide us with the file so we can share it with the customer and be able to resolve the issue asap.

29054102898920220205 SRCC
Item ID: 156165985

https://www.homeboxstores.com/ae/en/Living-Room/Media-Units-%26-Storage/Book-Cases/HOME-BOX-Agata-Bookcase/p/156165985

Thanks & Regards
The Support Team
On Mon, 9 May at 2:13 PM , Home Box <[email-masked]<mailto:[email-masked]>> wrote:
Reminder !!

Dear Team,

it's been pending for a long, please help to get this resolved.

The customer contacted us informing us that she received the product mentioned below without an assembly manual, kindly check the issue and provide us with the file so we can share it with the customer and be able to resolve the issue asap.

29054102898920220205 SRCC
Item ID: 156165985

https://www.homeboxstores.com/ae/en/Living-Room/Media-Units-%26-Storage/Book-Cases/HOME-BOX-Agata-Bookcase/p/156165985

Thanks & Regards,
Raghwendra Pratap Singh
On Sat, 7 May at 2:46 PM , Home Box <[email-masked]<mailto:[email-masked]>> wrote:
Reminder !!

Dear Team,

it's been pending for a long, please help to get this resolved.

The customer contacted us informing us that she received the product mentioned below without an assembly manual, kindly check the issue and provide us with the file so we can share it with the customer and be able to resolve the issue asap.

29054102898920220205 SRCC
Item ID: 156165985

https://www.homeboxstores.com/ae/en/Living-Room/Media-Units-%26-Storage/Book-Cases/HOME-BOX-Agata-Bookcase/p/156165985

Thanks & Regards,
Raghwendra Pratap Singh

On Thu, 5 May at 11:46 PM , Home Box <[email-masked]<mailto:[email-masked]>> wrote:
Reminder !!

Dear Team,

it's been pending for a long, please help to get this resolved.

The customer contacted us informing us that she received the product mentioned below without an assembly manual, kindly check the issue and provide us with the file so we can share it with the customer and be able to resolve the issue asap.

29054102898920220205 SRCC
Item ID: 156165985

https://www.homeboxstores.com/ae/en/Living-Room/Media-Units-%26-Storage/Book-Cases/HOME-BOX-Agata-Bookcase/p/156165985

Thanks & Regards,
Raghwendra Pratap Singh
On Wed, 4 May at 6:50 AM , Home Box <[email-masked]<mailto:[email-masked]>> wrote:
Reminder !!

Dear Team,

it's been pending for a long, please help to get this resolved.

The customer contacted us informing us that she received the product mentioned below without an assembly manual, kindly check the issue and provide us with the file so we can share it with the customer and be able to resolve the issue asap.

29054102898920220205 SRCC
Item ID: 156165985

https://www.homeboxstores.com/ae/en/Living-Room/Media-Units-%26-Storage/Book-Cases/HOME-BOX-Agata-Bookcase/p/156165985

Thanks & Regards,
The Support Team

3875445:1125156
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