Subject: RE: [#4203377] - 6377483129/ 6377548537
From: Kalyan Khadka <[email-masked]>
To: Yahia Taha <[email-masked]>, Home Box <[email-masked]>
Cc: HB.CCCKSA <[email-masked]>, Hamza Nouri Ahmad Abu Azzam <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, Amani Aldossary <[email-masked]>, Bratindra Mukherjee <[email-masked]>, Shamsheer Musthafa <[email-masked]>
Date: Sun, 22 May 2022 17:17:19 +0000

Dear @Yahia Taha<mailto:[email-masked]>

Below mentioned item is under invoice 6377483129

Which we already create RDO

Regarding invoice 6377548537 Team was sent to check the issue but customer does not allow team to visit customer house she is just sending picture that item return to team before a week but she does not have number of person who returned item from customer house. Same has been updated in CRM, find the below updated CRM entry

Below is the item customer complaining that she returned but we have not returned, not sure whom she return the item with

Thanks & Regards,
Kalyan Khadka
Email:- [email-masked]<mailto:[email-masked]>

Ext-2311 HDO
Concept Warehouse Jeddah –Al Khomrah
 | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=02%7C01%7CKalyan.Khadka%40landmarkgroup.com%7C61c73b6a601b438e8f6a08d811ae6560%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637278788005584354&sdata=rFc9%2Fvs5ZzkyBgsOr3mKl142%2BnJgp8IG31Pqcxnwgtk%3D&reserved=0>

From: Yahia Taha <[email-masked]>
Sent: Sunday, May 22, 2022 2:24 PM
To: Home Box <[email-masked]>; Kalyan Khadka <[email-masked]>
Cc: HB.CCCKSA <[email-masked]>; Hamza Nouri Ahmad Abu Azzam <[email-masked]>; [email-masked]; [email-masked]; Amani Aldossary <[email-masked]>; Bratindra Mukherjee <[email-masked]>; Shamsheer Musthafa <[email-masked]>
Subject: RE: [#4203377] - 6377483129 / 6377548537

@Kalyan Khadka<mailto:[email-masked]> please check and advise.

Best Regards
Yahia Taha
Customer Care Team Leader - Home box
800-1110888
Ext: 3457
Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960986330&sdata=CzDg2vAtQD5CTi%2Bv9vKUiECOF5VcIbuwGzDWImDgzd0%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960996327&sdata=1M6qxxiDpPF8W8JPP0QPEQUfhqD3HGw%2BSIsCuXQLGI8%3D&reserved=0>
[lg][hb]

From: Home Box <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, May 21, 2022 8:14 AM
To: Amani Aldossary <[email-masked]<mailto:[email-masked]>>; Yahia Taha <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>
Cc: HB.CCCKSA <[email-masked]<mailto:[email-masked]>>; Hamza Nouri Ahmad Abu Azzam <[email-masked]<mailto:[email-masked]>>; Kalyan Khadka <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: [#4203377] - 6377483129 / 6377548537

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Cx Reply FYR

Dear Yahiya Please have a look on this ticket number if possible  4203377 at cx reply .
[Image removed by sender.]
As we have updated the item EC-Zippora 3 Door Wardrobe W/1Drawer -White &Taupe-2/2
under order no 6377548537  no stock .
Regards
Ali .

On Sat, 21 May at 9:10 AM , Home Box <[email-masked]<mailto:[email-masked]>> wrote:
Hi Team.

Dear Yahiya Please have a look on this ticket number if possible  4203377 at cx reply .

As we have updated the item EC-Zippora 3 Door Wardrobe W/1Drawer -White &Taupe-2/2
under order no 6377548537  no stock .

Please advise can  we raise RDO for return ?

Cx is following up for the update .

Best regards
Ali Hazzaa

On Wed, 18 May at 6:07 AM , Home Box <[email-masked]<mailto:[email-masked]>> wrote:
Hi Team.

Dear Yahiya Please have a look on this ticket number 4203377

As we have updated the item EC-Zippora 3 Door Wardrobe W/1Drawer -White &Taupe-2/2
under order no 6377548537  no stock .

[Image removed by sender.]
Please advise shall we raise RDO for return ?

Cx is following up for the update .

Best regards
Ali Hazzaa
On Sat, 14 May at 12:26 PM , Home Box <[email-masked]<mailto:[email-masked]>> wrote:
Hi Team.

Dear Hamza Please have a look on this ticket number 4203377
[Image removed by sender.]
As we have updated the item EC-Zippora 3 Door Wardrobe W/1Drawer -White &Taupe-2/2

 under order no 6377548537  no stock .

Please advise shall we raise RDO for return ?

Cx is following up for the update .

Best regards
Ali Hazzaa

On Sat, 14 May at 11:02 AM , Kalyan.khadka <[email-masked]<mailto:[email-masked]>> wrote:
Regarding invoice 6377548537, item no stock in KSA

4203377:1125156
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