Subject: RE: [#4335997] - 6141950614 Damage
From: Chamila JananathDasanayaka <[email-masked]>
To: Landmark Group <[email-masked]>, Hbdammam Whdelivery <[email-masked]>, Tulasi bhatta <[email-masked]>, Hcdammam Delivery <[email-masked]>
Cc: HB.CCCKSA <[email-masked]>, Asif Mohdyusuf <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Sat, 14 May 2022 08:02:23 +0000

Dear Jafar and Tulasi

Please clear this pending and confirm.

Thanks & Regards,
Chamila J Dasanayaka
Home Division – Dammam Warehouse
Ext-5384
Mobile: +966543267358
Email : [email-masked]<mailto:[email-masked]>
Landmark Arabia Co I PO Box 4979 I Dammam 31952 I Saudi Arabia
[MER -logo-01]

From: Landmark Group <[email-masked]>
Sent: Saturday, May 14, 2022 6:18 AM
To: Chamila JananathDasanayaka <[email-masked]>; Hbdammam Whdelivery <[email-masked]>; Nikhilesh Hardas <[email-masked]>
Cc: HB.CCCKSA <[email-masked]>; Asif Mohdyusuf <[email-masked]>; [email-masked]; [email-masked]
Subject: Fwd: [#4335997] - 6141950614 Damage

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Hi Team,

Dear Team As per the GCRM updated
[https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMzODUzNzA2MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.s6mi8TLw5DZgDnuGKTXzzQv4Rbd4R6YPQc0fKjoQ-Lk]But as per the cx complains on chats
[https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMzODUzNzEwMCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.vxPaMg_dKzmCG3YR8FUnzWHCKBBM3uTYtBgpO56Zhq4]
Please check the issue and attache the videos and pic update us asap .

Order ID: 6141950614
CRM : 3847017

Issue Description: As per customer he bought dinning table the ankles are rust, kindly check the attachment and do the needful.

Regards,
Ali Hazzaaa
On Tue, 10 May at 2:46 PM , Landmark Group <[email-masked]<mailto:[email-masked]>> wrote:
Hi Team,

Problem Statement: Damaged product received.

Order ID: 6141950614
CRM : 3847017

Issue Description: As per customer he bought dinning table the ankles are rust, kindly check the attachment and do the needful.

Regards,
CS Team

On Tue, 10 May at 5:33 AM , ♥N&M MoM♥ <[email-masked]<mailto:[email-masked]>> wrote:
♥N&M MoM♥
[https://images.freshchat.com/30x30/fresh-chat-names/img/popsicles.png]
[email-masked]<mailto:[email-masked]>
05:25 AM, 10th May
MALEK
[https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png]
Thank you for providing us with the necessary information. We assure you that your case has been referred to our concerned authority and as soon as we get a response, you will be updated via e-mail as soon as possible.
05:29 AM, 10th May
MALEK
[https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png]
We're working on it - and we'll do our best to get this resolved quickly. We ask that you allow us some time so we can work on it and do what's needed.
05:29 AM, 10th May
MALEK
[https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png]
We appreciate your patience.
05:29 AM, 10th May
♥N&M MoM♥
[https://images.freshchat.com/30x30/fresh-chat-names/img/popsicles.png]
ok
05:29 AM, 10th May
♥N&M MoM♥
[https://images.freshchat.com/30x30/fresh-chat-names/img/popsicles.png]
ok
05:29 AM, 10th May
MALEK
[https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png]
Please allow us some time, thanking you for your cooperation and understanding.
05:29 AM, 10th May
♥N&M MoM♥
[https://images.freshchat.com/30x30/fresh-chat-names/img/popsicles.png]
how long it will take?
05:30 AM, 10th May
MALEK
[https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png]
Once we have a response, you will be notified by email as soon as possible.
05:31 AM, 10th May
♥N&M MoM♥
[https://images.freshchat.com/30x30/fresh-chat-names/img/popsicles.png]
ok
05:31 AM, 10th May
MALEK
[https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png]
It was a pleasure to assist you. Thank you for shopping with us.
Have a wonderful day.
05:31 AM, 10th May
View conversation in Freshchat<https://web.freshchat.com/a/224106425474082/inbox/open/0/conversation/611896563622362>

4335997:1125156
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