Subject: RE: Goodwill to be processed
From: Amani Aldossary <[email-masked]>
To: "AMIR ABDUL. AZIZ" <[email-masked]>
Cc: Yahia Taha <[email-masked]>, Syed Ataullah <[email-masked]>
Date: Sat, 14 May 2022 07:34:23 +0000

Hi Amir,

Added to Goodwill sheet.

Best Regards
Amani.Aldossri
Customer Care Center - Home box - KSA
Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia
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From: AMIR ABDUL. AZIZ <[email-masked]>
Sent: Friday, May 13, 2022 7:54 PM
To: Amani Aldossary <[email-masked]>; Hamza Nouri Ahmad Abu Azzam <[email-masked]>
Cc: Yahia Taha <[email-masked]>; Syed Ataullah <[email-masked]>
Subject: Goodwill to be processed

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Hi Amani,

Kindly process the Goodwill.

Complaint type
Agent
Order No.
Value
FD ticket
Inventory status
Last mile team update
FD
Ali Ibraheem
6708958240
502
3994908
In WH
The Customer Return the items to and he didi not recieve the refund till now and the RMA is cancelled in Hypris.
FD
Ali Ibraheem
6134350211
SAR103.55
4201528
RVP Delivered To WH
Wrong delivered items cannot be processed - proceed manual refund and close.
FD
Mohiuddin
6134443604
SAR 573
4156366
Missing items
Missing Pcs debited.
FD
Hasan
6132687630
SAR 189
4236693
RVP Delivered To WH
Child ticket. 4112283 Proceed manual refund and close - item debited to courier.
FD
Mohiuddin
6134443604
SAR 668
4183620
Misssing items
Proceed manual refund and close.
FD
Hasan
6127943327
SAR 299
4235851
RVP Delivered To WH
Child ticket 4138312 Wrong delivered items cannot be processed - proceed manual refund and close.
FD
Hasan
6130183968
SAR 169
4196450
RVP Delivered To WH
Return received and processed, Item 162076722 received as unexpected, check with IT for refund.
FD
abdalla
6135879432
SAR138.00
4274912
RVP Delivered To WH
RMA canceled for 2 items
FD
Kmali
6132587154
SAR 155.8
4131305
Deleted RMA
The WH team confiremd receiving the returned items unde different RMA ID
FD
Ali Hazzaa
6135350855
SAR249.00
4271466
Different color received
AS Per wh Different color received - proceed manual refund and close.

Thanks & Regards
Amir Aziz
Livesalesman.
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