Subject: RE: [#3132803] - Conversation with Swapnaja Lotlikar?
From: Chamila JananathDasanayaka <[email-masked]>
To: Home Box <[email-masked]>, hbjubail ma <[email-masked]>, "[email-masked]" <[email-masked]>, Yahia Taha <[email-masked]>, hbjubail crm <[email-masked]>, hbjubail manager <[email-masked]>, Hamza Nouri Ahmad Abu Azzam <[email-masked]>
Cc: Asif Mohdyusuf <[email-masked]>, Raees Ansari <[email-masked]>, Dipendra Shrestha <[email-masked]>, Shaik Haneef <[email-masked]>, HB.CCCKSA <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Sat, 14 May 2022 07:27:30 +0000

Dear Satore team

Please check with customer and conform. Customer waiting for solution long time

Thanks & Regards,
Chamila J Dasanayaka
Home Division – Dammam Warehouse
Ext-5384
Mobile: +966543267358
Email : [email-masked]<mailto:[email-masked]>
Landmark Arabia Co I PO Box 4979 I Dammam 31952 I Saudi Arabia
[MER -logo-01]

From: Home Box <[email-masked]>
Sent: Saturday, May 14, 2022 8:42 AM
To: hbjubail ma <[email-masked]>; Chamila JananathDasanayaka <[email-masked]>; [email-masked]; Yahia Taha <[email-masked]>; hbjubail crm <[email-masked]>; hbjubail manager <[email-masked]>; Hamza Nouri Ahmad Abu Azzam <[email-masked]>
Cc: Asif Mohdyusuf <[email-masked]>; Raees Ansari <[email-masked]>; Dipendra Shrestha <[email-masked]>; Shaik Haneef <[email-masked]>; HB.CCCKSA <[email-masked]>; [email-masked]; [email-masked]
Subject: Fwd: [#3132803] - Conversation with Swapnaja Lotlikar?

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Hi Team.

Kindly check the team revert on this issue:

Please note that the customer complaining about this issue since SEP. and still following with no resolution.
[https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMzODU0NzQ4MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.mIvP8sHo8RpiDKAy0TkI7cb3GkLHeka0nsTuv4ws4hc]
Kindly advise should we close this issue or assist further to resolve it

(With ref: 3162394 2 seater recliner resting arm is broken off The customer is following up as the issue was not resolved yet.Invoice: 29029201606920210814
CRM: 3661057
New CRM :3848831

Best Regards.
ALi Hazzaa
On Wed, 11 May at 6:19 AM , Home Box <[email-masked]<mailto:[email-masked]>> wrote:
Hi Team.

Dear Team lots of follow-up about this customer issue , please try to solve ASAP and revert that we can update the cx .

With ref: 3162394 2 seater recliner resting arm is broken off The customer is following up as the issue was not resolved yet.

Invoice: 29029201606920210814
CRM: 3661057
new CRM :3848831

Best Regards.
ALi Hazzaa
On Tue, 26 Apr at 8:59 PM , Hbjubail.ma <[email-masked]<mailto:[email-masked]>> wrote:

Dear Mustafa

FyI

lots of follow-up about this customer issue , please try to solve ASAP and revert

ITEM COD TYP _SWD

Thanks & Regards

Afsal Shahulhameed
I'C Home Box Jubail - KSA
Phone: +966 565468397
E-mail: [email-masked]<mailto:[email-masked]>
[https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMzMjM5MDkyMywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Ct7jM-KviA0-6n0qz38_q_kNZQesmoKwx6pBAtbP9GA] 

________________________________
From: hbjubail ma <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, April 26, 2022 7:57 PM
To: Chamila JananathDasanayaka <[email-masked]<mailto:[email-masked]>>; Home Box <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>>; Yahia Taha <[email-masked]<mailto:[email-masked]>>; hbjubail crm <[email-masked]<mailto:[email-masked]>>; hbjubail manager <[email-masked]<mailto:[email-masked]>>; Hamza Nouri Ahmad Abu Azzam <[email-masked]<mailto:[email-masked]>>
Cc: Asif Mohdyusuf <[email-masked]<mailto:[email-masked]>>; Raees Ansari <[email-masked]<mailto:[email-masked]>>; Dipendra Shrestha <[email-masked]<mailto:[email-masked]>>
Subject: Re: [#3132803] - Conversation with Swapnaja Lotlikar?

Dear Mustafa

FyI

lots of follow-up about this issue , please try to solve ASAP and revert

ITEM COD TYP _SWD

Thanks & Regards

Afsal Shahulhameed
I'C Home Box Jubail - KSA
Phone: +966 565468397
E-mail: [email-masked]<mailto:[email-masked]>
[https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMzMjM5MDkxOSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.nSOFsMGzQfehFfWlrjYXSZfFOif02rDeSi5tWOEXSI4] 

________________________________
From: Chamila JananathDasanayaka <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, April 26, 2022 10:34 AM
To: Home Box <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>>; Yahia Taha <[email-masked]<mailto:[email-masked]>>; hbjubail crm <[email-masked]<mailto:[email-masked]>>; hbjubail ma <[email-masked]<mailto:[email-masked]>>; hbjubail manager <[email-masked]<mailto:[email-masked]>>; Hamza Nouri Ahmad Abu Azzam <[email-masked]<mailto:[email-masked]>>
Cc: Asif Mohdyusuf <[email-masked]<mailto:[email-masked]>>; Raees Ansari <[email-masked]<mailto:[email-masked]>>; hbjubail manager <[email-masked]<mailto:[email-masked]>>; hbjubail crm <[email-masked]<mailto:[email-masked]>>; hbjubail ma <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#3132803] - Conversation with Swapnaja Lotlikar?

Dear Store team

We are waiting for store team suggestion for this mater from long time. Please check with customer and confirm.

[https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMzMjM5MDkxNiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.FkWClJ-A60PfLMPF77CSOaHW_3uVpZ-PCJEA_XMuhY8]

Thanks & Regards,
Chamila J Dasanayaka
Home Division – Dammam Warehouse
Ext-5384
Mobile: +966543267358
Email : [email-masked]<mailto:[email-masked]>
Landmark Arabia Co I PO Box 4979 I Dammam 31952 I Saudi Arabia
[MER -logo-01]

From: Home Box <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, April 26, 2022 2:35 AM
To: [email-masked]<mailto:[email-masked]>; Yahia Taha <[email-masked]<mailto:[email-masked]>>; hbjubail crm <[email-masked]<mailto:[email-masked]>>; hbjubail ma <[email-masked]<mailto:[email-masked]>>; hbjubail manager <[email-masked]<mailto:[email-masked]>>; Hamza Nouri Ahmad Abu Azzam <[email-masked]<mailto:[email-masked]>>
Cc: [email-masked]<mailto:[email-masked]>; Chamila JananathDasanayaka <[email-masked]<mailto:[email-masked]>>; Asif Mohdyusuf <[email-masked]<mailto:[email-masked]>>; Raees Ansari <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: [#3132803] - Conversation with Swapnaja Lotlikar?

External email sender, please take precaution.
Dear Team,

Gentle Reminder,

Please is there any update on this case?

Thanks & Regards,
The Support Team
On Mon, 18 Apr at 9:34 PM , Home Box <[email-masked]<mailto:[email-masked]>> wrote:
Dear Team,

Gentle Reminder,

Please is there any update on this case?

Thanks & Regards,
The Support Team, Ali Ibraheem.

3132803:1125156
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>

3132803:1125156
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com