Subject: Fwd: [#4335997] - 6141950614 Damage
From: Landmark Group <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 14 May 2022 03:17:37 +0000

Hi Team,     Dear Team As per the GCRM updated   But as per the cx complains on chats     Please check the issue and attache the videos and pic update us asap .   Order ID: 6141950614 CRM : 3847017  Issue Description: As per customer he bought dinning table the ankles are rust, kindly check the attachment and do the needful.  Regards, Ali Hazzaaa   
                           
                            On
                            Tue, 10 May at  2:46 PM
                            ,  Landmark Group <[email-masked]>  wrote:
                             
  Hi Team, 
   
 Problem Statement: Damaged product received. 
 
 Order ID: 6141950614 
 CRM : 3847017 
 
 Issue Description: As per customer he bought dinning table the ankles are rust, kindly check the attachment and do the needful. 
   
 Regards, CS Team     

                            On
                            Tue, 10 May at  5:33 AM
                            ,  ♥N&M MoM♥ <[email-masked]>  wrote:

              
 ♥N&M MoM♥ 
                   [email-masked]           05:25 AM, 10th May      

            
 MALEK                   Thank you for providing us with the necessary information. We assure you that your case has been referred to our concerned authority and as soon as we get a response, you will be updated via e-mail as soon as possible.           05:29 AM, 10th May 

            
 MALEK                   We're working on it - and we'll do our best to get this resolved quickly. We ask that you allow us some time so we can work on it and do what's needed.           05:29 AM, 10th May 

            
 MALEK                   We appreciate your patience.           05:29 AM, 10th May 

              
 ♥N&M MoM♥ 
                   ok           05:29 AM, 10th May      

              
 ♥N&M MoM♥ 
                   ok           05:29 AM, 10th May      

            
 MALEK                   Please allow us some time, thanking you for your cooperation and understanding.           05:29 AM, 10th May 

              
 ♥N&M MoM♥ 
                   how long it will take?           05:30 AM, 10th May      

            
 MALEK                   Once we have a response, you will be notified by email as soon as possible.           05:31 AM, 10th May 

              
 ♥N&M MoM♥ 
                   ok           05:31 AM, 10th May      

            
 MALEK                  
 It was a pleasure to assist you. Thank you for shopping with us. 
 Have a wonderful day. 
          05:31 AM, 10th May 

       

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