Subject: Fwd: MADA Rejected Transaction Refund
From: Alan Ninan <[email-masked]>
To: Syed Ataullah <[email-masked]>, amir aziz <[email-masked]>
Date: Mon, 2 Aug 2021 07:52:48 -0700 (MST)

FYI-Share this with team 

From: "yahia taha" <[email-masked]> 
To: "Raneem Alqutub" <[email-masked]>, "Nada Hattar" <[email-masked]>, "Layan Shehadeh" <[email-masked]>, "Crys_HBKSA" <[email-masked]>, "HB.CCCKSA" <[email-masked]>, "alan ninan" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Hasan Razakhan" <[email-masked]>, "saurabh" <[email-masked]>, "Nour Hanayneh" <[email-masked]> 
Sent: Monday, August 2, 2021 7:59:48 PM 
Subject: FW: MADA Rejected Transaction Refund 

Dear team, 

Attached file for your information to check and close any related fresh desk tickets and update the customers. 

Best Regards 

Yahia Taha 

Customer Care Team Leader - Home box 

800-1110888 

Ext: 3457 

Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia 

[ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960986330&sdata=CzDg2vAtQD5CTi%2Bv9vKUiECOF5VcIbuwGzDWImDgzd0%3D&reserved=0 | www.homeboxstores.com ] | [ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960996327&sdata=1M6qxxiDpPF8W8JPP0QPEQUfhqD3HGw%2BSIsCuXQLGI8%3D&reserved=0 | www.landmarkgroup.com ] 

From: Malik Ismail <[email-masked]> 
Sent: Sunday, August 1, 2021 2:11 PM 
To: HB.CCCKSA <[email-masked]>; Mohamad Wassim <[email-masked]>; Yahia Taha <[email-masked]>; Abdullah Alqasem <[email-masked]> 
Cc: Hisham Hamdy <[email-masked]> 
Subject: RE: MADA Rejected Transaction Refund 

Hi Team, 

Refund confirmation received today for attached sheet. 

You may inform customers to expect the amount to appear in their account within 14 calendar days. 

Regards, 

Malik 

From: Malik Ismail 
Sent: Thursday, July 29, 2021 9:39 AM 
To: HB.CCCKSA < [ mailto:[email-masked] | [email-masked] ] >; Mohamad Wassim < [ mailto:[email-masked] | [email-masked] ] >; Yahia Taha < [ mailto:[email-masked] | [email-masked] ] >; Abdullah Alqasem < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Hisham Hamdy < [ mailto:[email-masked] | [email-masked] ] > 
Subject: MADA Rejected Transaction Refund 

Hi Team, 

As per bank confirmation refund processed for attached as per mentioned dates. 

You may inform customers to expect the amount to appear in their account within 14 calendar days. 

If order ID not available you can search by Fort ID or card number. 

Regards, 

Malik 

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