Subject: Fwd: JEEBLY_Courier info
From: Alan Ninan <[email-masked]>
To: Syed Ataullah <[email-masked]>, amir aziz <[email-masked]>
Date: Mon, 26 Jul 2021 00:56:30 -0700 (MST)

FYI 

From: "Murtaza Kutiyanawala" <[email-masked]> 
To: "alan ninan" <[email-masked]> 
Cc: "saurabh" <[email-masked]> 
Sent: Monday, July 26, 2021 12:55:10 PM 
Subject: RE: JEEBLY_Courier info 

Hi Alan, 

Attached is the emails for the escalation matrix. 

	

Murtaza Kutiyanawala 

Team Lead – Customer Care 

T : +971 4 517 2300 

D : +971 4 813 5812 

F : +971 4 517 2380 

E : [ mailto:[email-masked] | [email-masked] ] 

Landmark Tower, Dubai Marina, P.O.Box 282028, UAE. 

[ http://www.homeboxstores.com/ | www.homeboxstores.com ] 

From: Alan Ninan [ mailto:[email-masked] | 
[email-masked] ] 
Sent: Monday, July 26, 2021 10:25 AM 
To: Murtaza Kutiyanawala [ mailto:[email-masked] | 
[email-masked] ] 
Subject: JEEBLY_Courier info 

External email sender, please take precaution. 

Hello, 

As informed by team, there's a new courier team called JEEBLY. 

We don't have their escalation email ID's and website information for tracking purpose, requesting to kindly help us on this. 

Thanks, 

Alan Ninan 
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com 

Subject: New Delivery Partner - Jeebly escalation matrix
From: Murtaza Kutiyanawala <[email-masked]>
To: Niren Dsouza <[email-masked]>, Saurav Chakraborty <[email-masked]>, Maryam Yahya <[email-masked]>, Taima Zeid <[email-masked]>, Raneem Alqutub <[email-masked]>, Raneem Alqutub <[email-masked]>
Cc: HomeBox Customercare UAE <[email-masked]>, Ankit Arora <[email-masked]>
Date: Thu, 15 Jul 2021 12:03:15 +0000

Hi All,

Below are the escalation matrix for our new courier partners

Please add [email-masked]<mailto:[email-masked]> in CC in all the emails

Customer Support

Courier

Email ID

Jeebly

[email-masked]<mailto:[email-masked]>

Escalation 1

Courier

Email ID

Jeebly

[email-masked]<mailto:[email-masked]>

Escalation 2

Courier

Email ID

Jeebly

[email-masked]<mailto:[email-masked]>

Escalation 3

Courier

Email ID

Jeebly

[email-masked]<mailto:[email-masked]>

Murtaza Kutiyanawala

Team Lead - Customer Care

T   :  +971 4 517 2300

D  :  +971 4 813 5812

F   :  +971 4 517 2380

E   : [email-masked]<mailto:[email-masked]>

Landmark Tower, Dubai Marina, P.O.Box 282028, UAE.

www.homeboxstores.com<http://www.homeboxstores.com/>