Subject: New Reply Received - My ordered item is not yet delivered until now
From: Home Box <[email-masked]>
To: [email-masked]
Date: Thu, 13 May 2021 19:45:18 +0000

Hi Amir Aziz,  The customer has responded to the ticket.  My ordered item is not yet delivered until now  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/X6fOxMNhw6R0FWW-CAfw5A~~/AALN9wA~/RgRifrVCPVcDc3BjQgpgnMKBnWANNkoVUhlzdXBwb3J0QGhvbWVib3hzdG9yZXMuY29tWAQAAAAB"></div>
Dear All,<br>
<br>
Kindly note that we will update the information and proceed with the delivery at the earliest.<br>
<br>
Best regards, 
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<br>
<span class="labelnormal"><span class="labelname_sf">Azmy Awad </span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>13/5/2021 6:36 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#2529363] - My ordered item is not yet delivered until now<br>
 
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<div dir="ltr">Hi Team,<br>
<br>
Order : 6302988169<br>
AWB :SD001851601<br>
<br>
Cust placed the order on Apr 29, 2021, upon checking the system it is still showing in transit.<br>
<br>
Kindly action.</div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">On Mon, 10 May at 7:42 PM <span class="separator">, Home Box &lt;[email-masked]&gt; wrote: </span>

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<div dir="ltr"><span class="separator">Hi Team,<br>
<br>
Order : 6302988169<br>
AWB :SD001851601<br>
<br>
Cust placed the order on Apr 29, 2021, upon checking the system it is still showing in transit.<br>
<br>
Kindly action.</span></div>
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<span class="separator">On Sat, 8 May at 1:48 PM <span class="separator">, Home Box &lt;[email-masked]&gt; wrote: </span></span>

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<div dir="ltr"><span class="separator"><span class="separator">Hi Team,<br>
<br>
Order : 6302988169<br>
AWB :SD001851601<br>
<br>
Cust placed the order on Apr 29, 2021, upon checking the system it is still showing in transit.<br>
<br>
Kindly action.<br>
___________________________<br>
Thanks and Regards,<br>
The Support Team<br>
Please take a look at ticket <a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2529363" rel="noreferrer">#2529363</a> raised by Jojo Deoferio ().</span></span></div>
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<span class="separator"><span class="separator">On Sat, 8 May at 1:46 PM <span class="separator">, Home Box &lt;[email-masked]&gt; wrote: </span></span></span>

<div><span class="separator"><span class="separator"><span class="separator">We sincerely apologize for any inconvenience caused, We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern. We request you to please allow us some time so we can work on this and do the needful. We appreciate your patience.</span></span></span></div>
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<img width="1" height="1" alt="" src="http://click.netsuite.com/q/5a5CLc1jzia-uO4BTz9_nQ~~/AALN9wA~/RgRifrVCPlcDc3BjQgpgnMKBnWANNkoVUhlzdXBwb3J0QGhvbWVib3hzdG9yZXMuY29tWAQAAAAB">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2529363