Subject: RE: [#2349223] - Hello...I made online order and payment for Dining Table on 22/03/2021. The confirmed Delivery Date...
From: Hamza Nouri Ahmad Abu Azzam <[email-masked]>
To: Malik Ismail <[email-masked]>
Cc: Home Box <[email-masked]>, "[email-masked]" <[email-masked]>, HB.CCCKSA <[email-masked]>, Ramesh Gottimukkala <[email-masked]>
Date: Mon, 3 May 2021 14:25:20 +0000

Hi Malik,
The customer wants English language.

Thank you.

Best Regards
Hamza.AbuAzzam
Customer Care Center - Home box - KSA
Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia
www.homeboxstores.com | www.landmarkgroup.com
[lg][hb]

From: Malik Ismail <[email-masked]>
Sent: Monday, May 03, 2021 5:13 PM
To: Hamza Nouri Ahmad Abu Azzam <[email-masked]>; [email-masked]
Cc: Home Box <[email-masked]>; HB.CCCKSA <[email-masked]>; Ramesh Gottimukkala <[email-masked]>
Subject: RE: [#2349223] - Hello...I made online order and payment for Dining Table on 22/03/2021. The confirmed Delivery Date...

Hi Hamza,

PFA

Regards,
Malik
From: Hamza Nouri Ahmad Abu Azzam <[email-masked]<mailto:[email-masked]>>
Sent: Monday, May 3, 2021 5:55 PM
To: Malik Ismail <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>
Cc: Home Box <[email-masked]<mailto:[email-masked]>>; HB.CCCKSA <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#2349223] - Hello...I made online order and payment for Dining Table on 22/03/2021. The confirmed Delivery Date...

Hi Malik,
Kindly send the PDF invoice.

Thank you.

6287062683

@[email-masked]<mailto:[email-masked]> can you explain to me why send to Mr.Ramesh ???

Best Regards
Hamza.AbuAzzam
Customer Care Center - Home box - KSA
Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CHamza.AbuAzzam%40landmarkgroup.com%7Cf93a7747fe774eb9514808d90e3d9d74%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637556480183521450%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=j2X00hMrtbItYmUPGR6Vbz4rm%2BWBA2nW%2FoaN7BMYjBA%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CHamza.AbuAzzam%40landmarkgroup.com%7Cf93a7747fe774eb9514808d90e3d9d74%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637556480183521450%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=7LZ64cMZ3iPiCH%2B3doV6wF0c8%2FJFwI70PU9EBMtI0Zk%3D&reserved=0>
[lg][hb]

From: Home Box <[email-masked]<mailto:[email-masked]>>
Sent: Monday, May 03, 2021 11:33 AM
To: Malik Ismail <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>; Hamza Nouri Ahmad Abu Azzam <[email-masked]<mailto:[email-masked]>>
Cc: Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: [#2349223] - Hello...I made online order and payment for Dining Table on 22/03/2021. The confirmed Delivery Date...

External email sender, please take precaution.
Hi Team,

Order no : 6287062683
Email Address : [email-masked]<mailto:[email-masked]>

Cust requested for the invoice . kindly share as the issue is being escalated from 9th of April.

Thanks & Regards,
The Support Team.
On Fri, 9 Apr at 1:23 PM , Home Box <[email-masked]<mailto:[email-masked]>> wrote:
Hi Team,

Order no : 6287062683
Email Address : [email-masked]<mailto:[email-masked]>

Cust requested for the invoice . kindly share

Thanks & Regards,
The Support Team.
Please take a look at ticket #2349223<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkgroupservice.freshdesk.com%2Fhelpdesk%2Ftickets%2F2349223&data=04%7C01%7CHamza.AbuAzzam%40landmarkgroup.com%7Cf93a7747fe774eb9514808d90e3d9d74%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637556480183531410%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=hl2Zo6fGNLkx9y9SqbYVJ9jr5ABCbxWnMxgN9yfDbh0%3D&reserved=0> raised by Wajih Khan ().
On Thu, 8 Apr at 12:11 PM , Home Box <[email-masked]<mailto:[email-masked]>> wrote:
We sincerely apologize for the inconvenience. Kindly share us images of the issue so that we can raise a complaint to the relevant authority.

2349223:1125156
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