Subject: New Reply Received - I'd like to exchange/refund. أود أن تبادل / استرداد.
From: Home Box <[email-masked]>
To: [email-masked]
Date: Fri, 16 Apr 2021 14:05:11 +0000

Hi Amir Aziz,  The customer has responded to the ticket.  I'd like to exchange/refund.        أود أن تبادل / استرداد.  Ticket comment <div>The stores sorted it out... but i am disappointed with the HomeBox customer care response.. i was always a Danube fan and this time tried out HomeBox as it was near to my home.. with a very bad after sales experience.. i will also keep my friends and family informed about this so that they r warned... better to spend 100 AED more and go 20km extra than go to HomeBox...  Whenever i meet Mr Ajay Antal or get a chance to connect with him.... will surely want to share this experience and response from customer care with him...</div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2409642