Subject: Fwd: MADA Rejected Transactions
From: Niren Dsouza <[email-masked]>
To: homebox <[email-masked]>
Date: Thu, 15 Apr 2021 03:10:34 -0700 (MST)

Hi, 

This file is for everyone who's handling KSA chats/emails. 
Please find the list of MADA refunds. If this cx is listed here, then his refund will be processed automatically within 14 days. 

Thanks 
Niren D'Souza 
Team Manager 
[email-masked] 

From: "Yahia Taha" <[email-masked]> 
To: "HB.CCCKSA" <[email-masked]>, "Crys_HBKSA" <[email-masked]>, "Niren Dsouza" <[email-masked]>, "Layan Shehadeh" <[email-masked]>, "Saurav Chakraborty" <[email-masked]> 
Cc: "Sankar T" <[email-masked]>, "Baraa Abukhadra" <[email-masked]>, "Malik Ismail" <[email-masked]> 
Sent: Thursday, April 15, 2021 1:56:36 PM 
Subject: RE: MADA Rejected Transactions 

[ mailto:[email-masked] | @Malik Ismail ] thanks for sharing this 

Dear All, 

Please check attached file for Mada refund rejected transaction and inform the customers that refund will appear in their account within 14 calendar days in case you got complaints. 

Best Regards 

Yahia Taha 

Customer Care Team Leader - Home box 

800-1110888 

Ext: 3457 

Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia 

[ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960986330&sdata=CzDg2vAtQD5CTi%2Bv9vKUiECOF5VcIbuwGzDWImDgzd0%3D&reserved=0 | www.homeboxstores.com ] | [ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960996327&sdata=1M6qxxiDpPF8W8JPP0QPEQUfhqD3HGw%2BSIsCuXQLGI8%3D&reserved=0 | www.landmarkgroup.com ] 

From: Malik Ismail <[email-masked]> 
Sent: Thursday, April 15, 2021 11:10 AM 
To: Yahia Taha <[email-masked]> 
Cc: Sankar T <[email-masked]>; HB.CCCKSA <[email-masked]> 
Subject: MADA Rejected Transactions 

Hi Yahia, 

PFA updated sheet of MADA rejected transactions processed by Al Rajhi bank. 

You may inform customers to expect the amount to appear in their account within 14 calendar days. 

Regards, 

Malik Ismail 

Web Team | Landmark Group 

T: +97145172086 

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