Subject: New Reply Received - Hi, Sara here
From: Home Box <[email-masked]>
To: [email-masked]
Date: Wed, 14 Apr 2021 15:46:44 +0000

Hi Amir Aziz,  The customer has responded to the ticket.  Hi,  Sara here  Ticket comment <div>For the chair and pending sofa set. Okay , I will be waiting. Please give me timeframe

For the other items, nobody contacted me, I got a message that items have been delivered, how? 
I am the one calling daily and getting same reaponse. 
I had guests coming over which I had to cancel now.</div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2400465