Subject: Ticket Assigned - RE: DH V12 - Purchased Furnishings from Homebox by Mrs. Budoor - Invoice 29010201026620210330 (Customer No. 29010201038382).
From: Home Box <[email-masked]>
To: [email-masked]
Date: Tue, 06 Apr 2021 10:02:21 +0000

Hi Amir Aziz,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  RE: DH V12 - Purchased Furnishings from Homebox by Mrs. Budoor - Invoice 29010201026620210330 (Customer No. 29010201038382).  Dear Homebox,

All our customer care executives are busy serving other customers... your call will be attended to shortly...

We tried to use the chatbot and its asking for order number. We have typed in the invoice number, customer number, sales, trans no, and none were accepted.

Appreciate if we could hear from you at the earliest re the below email please.

Thank you.

Warm regards,
Maria Frances

From: alsaieoff
Sent: Tuesday, April 06, 2021 11:43 AM
To: [email-masked]
Subject: DH V12 - Purchased Furnishings from Homebox by Mrs. Budoor - Invoice 29010201026620210330 (Customer No. 29010201038382).
Importance: High

Dear Homebox,

We tried to call your hotline 80008077 and waited on the line for quite a long time and nobody has answered as all your customer service agents are busy.

I am emailing you for and on behalf of Mrs. Budoor Ebrahim Yaqoob (Customer No. 29010201038382). We would like to change the mobile number#2 35167389  registered in this particular invoice (29010201026620210330) as the person who is using this number is on vacation and would like you to please call before delivery the guard on duty - Ali 39653600 on 11th April afternoon.

The delivery address remains the same: Villa 12 Block 327 Road 355 Compound 8, Adliya, Bahrain.

Request your kind reply confirming that this special instruction has been noted accordingly.

Thank you in anticipation.

Warm regards,
Maria Frances
PA & Admin
N. Al Saie Co. WLL
P. O. Box 11712
Bahrain
Tel No.: +973 17587060 / 16101077
Fax No.: +973 17580383
Email: [email-masked]<mailto:[email-masked]>
Physical Address: 13th Floor, Office 1303, Orchid Business Centre, Bldg 2795, Rd 2835, Blk 428, Seef, Bahrain. Office Timing: 8am to 2pm, Sunday to Thursday
Orchid Business Center Google Map Link:  https://goo.gl/maps/JKoLNSkgyV1dXN5d6
Delmun Homes Google Map Link: https://goo.gl/maps/pywGz47X2QpfAQgg8

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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2361471