Subject: New Reply Received - Returns
From: Home Box <[email-masked]>
To: [email-masked]
Date: Thu, 01 Apr 2021 15:34:28 +0000

Hi Amir Aziz,  The customer has responded to the ticket.  Returns  Ticket comment <div>To whom it may concern,</div>
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<div id="yMail_cursorElementTracker_1617291528387">I have requested also a return for the other order number.</div>
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<div id="yMail_cursorElementTracker_1617291548612">I keep on buying 2 pcs of 3 tier rectangular serving set however I keep receiving 1 item is broken .. </div>
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<div id="yMail_cursorElementTracker_1617291650595">I ordered again 2 pcs but when i received it 1 set os broken again.</div>
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<div id="yMail_cursorElementTracker_1617291716948">Item already collected..</div>
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<div id="yMail_cursorElementTracker_1617291672929"> See attached order number and items for your perusal.</div>
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<div id="yMail_cursorElementTracker_1617291690914">Waiting your earliest reply.</div>
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<div id="yMail_cursorElementTracker_1617291699983">Jocelyn lampano</div>
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<div id="yMail_cursorElementTracker_1617291705924">050 5348805<br><div class="yahoo-compose-assist-image-card ymail-android-inline-img-container ymail-card">
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<br><br><br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div>On Mon, Mar 29, 2021 at 1:54 PM, Home Box</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv8595252768"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
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<div dir="ltr">Hi Joyzee ​,</div>
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<div dir="ltr">Thank you for your response.</div>
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<div dir="ltr"><div dir="ltr">We sincerely apologize for the inconveniences. We would like to inform you that we have processed the refund of amount (AED 46.55) on (28March) and the amount you paid online will be refunded back to your original payment method within 4 - 15 working days. <br><br>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.<br><br>Your Friends,<div class="yiv8595252768yqt0675417755" id="yiv8595252768yqtfd66762">
<br>The Support Team<br>
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</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2283525