Subject: New Reply Received - change of order
From: Home Box <[email-masked]>
To: [email-masked]
Date: Thu, 01 Apr 2021 05:27:26 +0000

Hi Amir Aziz,  The customer has responded to the ticket.  change of order  Ticket comment <div dir="ltr">
<div dir="ltr">any update on this refund please</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, Mar 29, 2021 at 10:38 AM Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
<div dir="ltr">
<div>Hi Ben Stockton,</div>
<div style='background-color:transparent;box-sizing:border-box;color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant:normal;font-weight:400;letter-spacing:normal;text-align:left;text-decoration:none;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px' dir="ltr">
<div style="box-sizing:border-box"><br style="box-sizing:border-box"></div>
<div style="box-sizing:border-box" dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div style="box-sizing:border-box" dir="ltr"><br></div>
<div style="box-sizing:border-box" dir="ltr">Based on the telephone conversation between us kindly be note that your order has been cancel , the refund will from tabby for the first installment .</div>
<div style="box-sizing:border-box" dir="ltr"><br></div>
<div style="box-sizing:border-box" dir="ltr"><br></div>
<div style='background-color:transparent;box-sizing:border-box;color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant:normal;font-weight:400;letter-spacing:normal;text-align:left;text-decoration:none;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px'>We appreciate your patience.</div>
<span style='float:none;background-color:transparent;color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant:normal;font-weight:400;letter-spacing:normal;text-align:left;text-decoration:none;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;display:inline' dir="ltr"></span><span style='float:none;background-color:transparent;color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant:normal;font-weight:400;letter-spacing:normal;text-align:left;text-decoration:none;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;display:inline'> </span><div style='background-color:transparent;box-sizing:border-box;color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant:normal;font-weight:400;letter-spacing:normal;text-align:left;text-decoration:none;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px'>Your Friends,</div>
<span style='float:none;background-color:transparent;color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant:normal;font-weight:400;letter-spacing:normal;text-align:left;text-decoration:none;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;display:inline'> </span><div style='background-color:transparent;box-sizing:border-box;color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant:normal;font-weight:400;letter-spacing:normal;text-align:left;text-decoration:none;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px' dir="ltr">The Support Team</div>
</div>
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<div dir="ltr"><div><br></div></div>
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<div>
                          <blockquote>
                            On
                            Sat, 27 Mar at  9:57 AM
                            <span>,  Ben Stockton &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;  wrote:
                            <div dir="auto">I would like to re order a chair but not untill refund is processed </div>
<div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
</div>
<div><blockquote>
<div>On Thu, 25 Mar 2021 at 4:52 PM Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Ben,</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<br>
</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Thank you for your response.</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<br>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We apologize for the delay, We are working on it, Kindly provide us some more time.</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<br>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Your Friends,<br>The Support Team<br>
</div>
</div></div>

	

</div></blockquote>-- <br><div dir="ltr"><div dir="ltr"><span><div dir="ltr" style="line-height:1.9872;margin-top:0pt;margin-bottom:0pt"><br></div>
<div dir="ltr" style="line-height:2.38464;margin-top:0pt;margin-bottom:0pt"><span style="font-size:10pt;font-family:Lato,sans-serif;background-color:transparent;font-weight:700;vertical-align:baseline;white-space:pre-wrap">Kind Regards, </span></div>
<div dir="ltr" style="line-height:2.38464;margin-top:0pt;margin-bottom:0pt"><span style="font-size:10pt;font-family:Lato,sans-serif;color:rgb(174,166,85);background-color:transparent;font-weight:700;vertical-align:baseline;white-space:pre-wrap">Ben Stockton</span></div>
<div dir="ltr" style="line-height:2.38464;margin-top:0pt;margin-bottom:0pt"><span style="font-size:10pt;font-family:Lato,sans-serif;color:rgb(174,166,85);background-color:transparent;font-weight:700;vertical-align:baseline;white-space:pre-wrap">Senior Associate</span></div>
<div dir="ltr" style="line-height:2.38464;margin-top:0pt;margin-bottom:0pt"><span style="font-size:10pt;font-family:Lato,sans-serif;background-color:transparent;vertical-align:baseline;white-space:pre-wrap">M: +971 50 142 3693</span></div>
<div dir="ltr" style="line-height:2.38464;margin-top:0pt;margin-bottom:0pt"><span style="font-size:10pt;font-family:Lato,sans-serif;background-color:transparent;vertical-align:baseline;white-space:pre-wrap">T: +971 4 567 4531</span></div>
<div dir="ltr" style="line-height:2.38464;margin-top:0pt;margin-bottom:0pt"><a href="http://www.finsbury-associates.com/" rel="noreferrer" target="_blank"><span style="font-size:10pt;font-family:Lato,sans-serif;color:rgb(17,85,204);background-color:transparent;vertical-align:baseline;white-space:pre-wrap">finsbury-associates.com</span></a></div>
<div dir="ltr" style="line-height:2.38464;margin-top:0pt;margin-bottom:0pt"><span style='font-size:10pt;font-family:"Alfa Slab One",cursive;color:rgb(174,166,85);background-color:transparent;font-weight:700;vertical-align:baseline;white-space:pre-wrap'>_____________________________</span></div>
<div dir="ltr" style="line-height:1.9872;margin-top:0pt;margin-bottom:0pt"><span style='font-size:10pt;font-family:"Alfa Slab One",cursive;color:rgb(174,166,85);background-color:transparent;font-weight:700;vertical-align:baseline;white-space:pre-wrap'><img src="https://lh6.googleusercontent.com/lHRzzRHhYRuHuw5HEqv11x-4ZG4Z7GLjVH-DBJUezraiX_R54dfJhjhuZlCYUR88S7R302CAodiQMubkojYYiwZ6_mgzAzKX3-O6pF0cZsWi0v7hqBELnSdfmGSLf-CHLPZ47nHY" width="267" height="67" style="border: none"></span></div>
<div dir="ltr" style="line-height:1.9872;margin-top:0pt;margin-bottom:0pt"><span style='font-size:10pt;font-family:"Alfa Slab One",cursive;color:rgb(174,166,85);background-color:transparent;font-weight:700;vertical-align:baseline;white-space:pre-wrap'><img src="https://finsbury-associates.com/wp-content/uploads/2020/01/IA-BPAA-Winner-logo-19-Dubai-OL-07.jpg" width="96" height="84"><img src="https://finsbury-associates.com/wp-content/uploads/2020/01/IA-BPAA-Winner-logo-19-Dubai-OL-03.jpg" width="96" height="84"><br></span></div>
<div dir="ltr" style="line-height:1.9872;margin-top:0pt;margin-bottom:0pt">
<span style='font-size:10pt;font-family:"Alfa Slab One",cursive;color:rgb(174,166,85);background-color:transparent;font-weight:700;vertical-align:baseline;white-space:pre-wrap'><img src="https://lh5.googleusercontent.com/KAZlLHae4f7kjVzMxZHmHVFRy0Q9Bfl7yVVXrgJR73OBt-qPyUKwOxtuwa7g3D0zOxZ8w8LiZWdQATCxc-44saGw6TKVhdT0GzHDGuArbccqzUrggdTjzaVfL-uvI1_D3ypM1tw7" width="96" height="84" style="border: none"></span><span style='font-size:10pt;font-family:"Alfa Slab One",cursive;color:rgb(174,166,85);background-color:transparent;font-weight:700;vertical-align:baseline;white-space:pre-wrap'><img src="https://lh4.googleusercontent.com/KLkHnDLwpnRlyNAQ7JMnHVb7Gre06Xjm650_5y52qdP8s0Q_JkvcbK3MoQiGLwjcUnrdkiEGFvyZcd42ZthFP36BXFFMIwL7_6GuryFjHBza7BDQ6D6H6ZCK972Q64J1tpXT5elK" width="96" height="84" style="border: none"></span>
</div>
<div><span style='font-size:10pt;font-family:"Alfa Slab One",cursive;color:rgb(174,166,85);background-color:transparent;font-weight:700;vertical-align:baseline;white-space:pre-wrap'><br></span></div></span></div></div>

<br>
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<font><span style="font-size:13px">Disclaimer: Any opinions expressed in this e-mail are those of the individual and not necessarily the company. This email, including any attachments, is confidential and solely for the use of the intended recipient. If you are not the intended recipient please notify the sender immediately, and please delete it; you should not copy it or use it for any purpose or disclose its contents to any other person.</span></font>
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<br><div><br></div>-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr"><span><div dir="ltr" style="line-height:1.9872;margin-top:0pt;margin-bottom:0pt"><br></div>
<div dir="ltr" style="line-height:2.38464;margin-top:0pt;margin-bottom:0pt"><span style="font-size:10pt;font-family:Lato,sans-serif;background-color:transparent;font-weight:700;vertical-align:baseline;white-space:pre-wrap">Kind Regards, </span></div>
<div dir="ltr" style="line-height:2.38464;margin-top:0pt;margin-bottom:0pt"><span style="font-size:10pt;font-family:Lato,sans-serif;color:rgb(174,166,85);background-color:transparent;font-weight:700;vertical-align:baseline;white-space:pre-wrap">Ben Stockton</span></div>
<div dir="ltr" style="line-height:2.38464;margin-top:0pt;margin-bottom:0pt"><span style="font-size:10pt;font-family:Lato,sans-serif;color:rgb(174,166,85);background-color:transparent;font-weight:700;vertical-align:baseline;white-space:pre-wrap">Senior Associate</span></div>
<div dir="ltr" style="line-height:2.38464;margin-top:0pt;margin-bottom:0pt"><span style="font-size:10pt;font-family:Lato,sans-serif;background-color:transparent;vertical-align:baseline;white-space:pre-wrap">M: +971 50 142 3693</span></div>
<div dir="ltr" style="line-height:2.38464;margin-top:0pt;margin-bottom:0pt"><span style="font-size:10pt;font-family:Lato,sans-serif;background-color:transparent;vertical-align:baseline;white-space:pre-wrap">T: +971 4 567 4531</span></div>
<div dir="ltr" style="line-height:2.38464;margin-top:0pt;margin-bottom:0pt"><a href="http://www.finsbury-associates.com/" target="_blank" rel="noreferrer"><span style="font-size:10pt;font-family:Lato,sans-serif;color:rgb(17,85,204);background-color:transparent;vertical-align:baseline;white-space:pre-wrap">finsbury-associates.com</span></a></div>
<div dir="ltr" style="line-height:2.38464;margin-top:0pt;margin-bottom:0pt"><span style='font-size:10pt;font-family:"Alfa Slab One",cursive;color:rgb(174,166,85);background-color:transparent;font-weight:700;vertical-align:baseline;white-space:pre-wrap'>_____________________________</span></div>
<div dir="ltr" style="line-height:1.9872;margin-top:0pt;margin-bottom:0pt"><span style='font-size:10pt;font-family:"Alfa Slab One",cursive;color:rgb(174,166,85);background-color:transparent;font-weight:700;vertical-align:baseline;white-space:pre-wrap'><img src="https://lh6.googleusercontent.com/lHRzzRHhYRuHuw5HEqv11x-4ZG4Z7GLjVH-DBJUezraiX_R54dfJhjhuZlCYUR88S7R302CAodiQMubkojYYiwZ6_mgzAzKX3-O6pF0cZsWi0v7hqBELnSdfmGSLf-CHLPZ47nHY" width="267" height="67" style="border: none"></span></div>
<div dir="ltr" style="line-height:1.9872;margin-top:0pt;margin-bottom:0pt"><span style='font-size:10pt;font-family:"Alfa Slab One",cursive;color:rgb(174,166,85);background-color:transparent;font-weight:700;vertical-align:baseline;white-space:pre-wrap'><img src="https://finsbury-associates.com/wp-content/uploads/2020/01/IA-BPAA-Winner-logo-19-Dubai-OL-07.jpg" width="96" height="84"><img src="https://finsbury-associates.com/wp-content/uploads/2020/01/IA-BPAA-Winner-logo-19-Dubai-OL-03.jpg" width="96" height="84"><br></span></div>
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<span style='font-size:10pt;font-family:"Alfa Slab One",cursive;color:rgb(174,166,85);background-color:transparent;font-weight:700;vertical-align:baseline;white-space:pre-wrap'><img src="https://lh5.googleusercontent.com/KAZlLHae4f7kjVzMxZHmHVFRy0Q9Bfl7yVVXrgJR73OBt-qPyUKwOxtuwa7g3D0zOxZ8w8LiZWdQATCxc-44saGw6TKVhdT0GzHDGuArbccqzUrggdTjzaVfL-uvI1_D3ypM1tw7" width="96" height="84" style="border: none"></span><span style='font-size:10pt;font-family:"Alfa Slab One",cursive;color:rgb(174,166,85);background-color:transparent;font-weight:700;vertical-align:baseline;white-space:pre-wrap'><img src="https://lh4.googleusercontent.com/KLkHnDLwpnRlyNAQ7JMnHVb7Gre06Xjm650_5y52qdP8s0Q_JkvcbK3MoQiGLwjcUnrdkiEGFvyZcd42ZthFP36BXFFMIwL7_6GuryFjHBza7BDQ6D6H6ZCK972Q64J1tpXT5elK" width="96" height="84" style="border: none"></span>
</div>
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<img src="https://t.sidekickopen90.com/s3t/o/5/f18dQhb0S7n28cFt_FW10qfgt59hl0VW7_jsyP5JR-jdW4n-06M1Hn7mgN7t5b7g3X2wZf2gBCVg03?si=8000000001972465&amp;pi=789bfb34-24eb-4f82-d32d-3b41351cff0a" alt="" style="display:none!important" height="1" width="1"><div></div>

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<font><span style="font-size:13px">Disclaimer: Any opinions expressed in this e-mail are those of the individual and not necessarily the company. This email, including any attachments, is confidential and solely for the use of the intended recipient. If you are not the intended recipient please notify the sender immediately, and please delete it; you should not copy it or use it for any purpose or disclose its contents to any other person.</span></font>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2267509