Subject: Ticket Assigned - Conversation with UmerButt
From: Home Box <[email-masked]>
To: [email-masked]
Date: Mon, 29 Mar 2021 06:27:57 +0000

Hi Amir Aziz,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with UmerButt UmerButt                    Hi           09:25 AM, 29th Mar                     UmerButt                             09:26 AM, 29th Mar                     UmerButt                             09:26 AM, 29th Mar                     UmerButt                             09:26 AM, 29th Mar                     UmerButt                    I made complaint 2 weeks back and now again i have to face same problem           09:26 AM, 29th Mar                     UmerButt                    Screw of bed are loose again           09:27 AM, 29th Mar                     UmerButt                    Last time your staff fixed it with L clamp           09:30 AM, 29th Mar                     UmerButt                    But it is still not fixed properly           09:31 AM, 29th Mar                   Amir                   Hi UmerButt .           09:49 AM, 29th Mar                   Amir                   I do apologise for this situation.           09:50 AM, 29th Mar                   Amir                   Could you please confirm the order no: 9637811659           09:50 AM, 29th Mar                     UmerButt                    Confirm           09:51 AM, 29th Mar                   Amir                   Please provide us your Email address           09:53 AM, 29th Mar                     UmerButt                    [email-masked]           09:55 AM, 29th Mar                   New                   Thanks for your patience. We are working on it. Please give us a few more minutes.           10:00 AM, 29th Mar                   Amir                   Please confirm the item name:Melody 4-Piece King Bedroom Set           10:08 AM, 29th Mar                     UmerButt                    Confirmed           10:09 AM, 29th Mar                   Amir                   Thank you           10:13 AM, 29th Mar                   Amir                   I have now raised a new complaint : 2648955           10:14 AM, 29th Mar                     UmerButt                    When it will be resolved           10:16 AM, 29th Mar                   Amir                   The team will contact you within 3-5 business days           10:19 AM, 29th Mar                   Amir                   Is there anything else I can assist you with today?           10:25 AM, 29th Mar                     UmerButt                    Make it fast please my bed is shaking because of this problem           10:26 AM, 29th Mar                     UmerButt                    Thanks           10:26 AM, 29th Mar                   Amir                   Please feel free to come back and chat with us if you have any queries in the future. My name is Amir and have a wonderful day!           10:26 AM, 29th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2318977