Subject: RE: Refund needs to be processed-6247932991-1822865
From: Mohd Imran <[email-masked]>
To: Sankar T <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, seeta.seeta <[email-masked]>, Jessie Caparas <[email-masked]>, Apoorv Joshi <[email-masked]>, IQBAL LSM <[email-masked]>, Escalations Dxbteam <[email-masked]>, M Ataullah <[email-masked]>, Malik Ismail <[email-masked]>, Mohammad Musaed <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>
Date: Tue, 12 Jan 2021 11:05:57 +0000

Hi @Sankar T<mailto:[email-masked]>,

Please note that the order was partially shipped, two items 162802737, 160124405 are still not shipped and cancelled in OMS, so kindly do the needful and cancel.

Order # 6247932991

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Monday, January 11, 2021 12:40 PM
To: Mohd Imran <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; seeta.seeta <[email-masked]>; Jessie Caparas <[email-masked]>; Apoorv Joshi <[email-masked]>; IQBAL LSM <[email-masked]>; Escalations Dxbteam <[email-masked]>; M Ataullah <[email-masked]>; Malik Ismail <[email-masked]>; Mohammad Musaed <[email-masked]>
Subject: Re: Refund needs to be processed-6247932991-1822865
Importance: High

External email sender, please take precaution.
Hi Imran,

Any update on the below case.

Regards.
Fauzan

________________________________
From: "Mohd Imran" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "IQBAL LSM" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "M Ataullah" <[email-masked]<mailto:[email-masked]>>, "Malik Ismail" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 16 December, 2020 19:57:28
Subject: RE: Refund needs to be processed-6247932991-1822865

Raised to tech INC0931788<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkit.service-now.com%2Fincident.do%3F%26sysparm_action%3DgetRecords%26displayvalue%3Dall%26sysparm_query%3Dactive%253Dtrue%255Enumber%3DINC0931788&data=04%7C01%7CMohd.Imran%40landmarkgroup.com%7C021ed317a5c44df76b0d08d8b60c86f1%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637459512230271054%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=QPOrk881cYhmz%2B5rtlmAySnFMdDTmF1oR8SQQJ2lr2o%3D&reserved=0>

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, December 15, 2020 3:18 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; IQBAL LSM <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; M Ataullah <[email-masked]<mailto:[email-masked]>>
Subject: Re: Refund needs to be processed-6247932991-1822865
Importance: High

External email sender, please take precaution.
Hi Team.

Please note that the order was partially shipped, two items 162802737, 160124405 are still not shipped, and cancellation option getting failed, so kindly do the needful ASAP.

Regards
Shakeeb

________________________________
From: "IQBAL LSM" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 5 December, 2020 12:46:53
Subject: Refund needs to be processed-6247932991-1822865

Hi Team,

Problem Statement: Missing Items

Order Date : Nov 27, 2020
Order ID: 6247932991
Tracking ID: FP1128200006550

Assistance Required: Refund needs to be processed.

Issue Description: Customer has placed 24 items but he received 22 items. Please cancel partially and do the refund.

Please look into this matter and do the needful.

Regards,
Mohd Iqbal

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com