Subject: Ticket Assigned - Re: We’ve received your return request.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 18 Dec 2020 04:44:15 +0000

Hi Mohd Iqbal,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request. Hey Centrepoint ,

It seems Like you have such disgusting return policy !

This is almost a month I am waiting for the return and you are least
bothered about this.

Kindly let me know whether you will collect the return or not ???

If you don’t want to return then it’s your wish,

But Kindly refund my money and return it upon your convenience..

Thanks
Abdul Nasir.

On Fri, 27 Nov 2020 at 1:43 AM Abdul Nasir <[email-masked]> wrote:

> Hey centrepoint ,
>
> Do you have a some customer service policy ??
>
> Or should I make a complaint to the ministry about your falls promises of
> easy returns in your advertisement??
>
> Please advise!
>
>
>
> On Mon, 23 Nov 2020 at 6:15 AM Abdul Nasir <[email-masked]>
> wrote:
>
>> Centrepoint,
>>
>> Very much disappointing that your after sales service is ridiculous.
>>
>> Your email states below that return will be collected within 3-5 days but
>> it’s more than a week now but it’s still not collected.
>>
>> Collect the return and refund the money immediately.
>>
>> Thank you.
>>
>> On Sun, 15 Nov 2020 at 12:15 AM Centrepoint <
>> [email-masked]> wrote:
>>
>>> Here’s what you need to do next.
>>> 
>>> <https://www.centrepointstores.com/sa/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_SA_en>
>>> Download our apps now
>>>  <https://itunes.apple.com/ae/app/id1161310479f> [image:
>>> android icon]
>>> <https://play.google.com/store/apps/details?id=com.landmarkgroup.centrepointstores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_SA_en>
>>> iPhone <https://itunes.apple.com/ae/app/id1161310479f> Android
>>> <https://play.google.com/store/apps/details?id=com.landmarkgroup.centrepointstores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_SA_en>
>>> 
>>> Babyshop
>>> <https://www.babyshopstores.com/sa/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_SA_en>
>>> Lifestyle
>>> <https://www.lifestyleshops.com/sa/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_SA_en>
>>> Splash
>>> <https://www.splashfashions.com/sa/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_SA_en> Shoe
>>> Mart
>>> <https://www.shoemartstores.com/sa/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_SA_en>
>>> Offers
>>> <https://www.centrepointstores.com/sa/en/offers?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_SA_en>
>>> Clearance
>>> <https://www.centrepointstores.com/sa/en/search?q=badge.title.en%3AClearance&clr=true&utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_SA_en>
>>>
>>> We’ve received your return request.
>>>
>>> Hi Abdul Nasir, thank you for getting in touch with us. Here’s how your
>>> return 1000165055 for order 6241615581 will work.Our delivery partner
>>> will pick up your return in around 3-5 business days.
>>> *Order Details *
>>>
>>> Item
>>>
>>> Description
>>>
>>> Total Price
>>> *SHOEMART*
>>> Nike Men's Textured Lace-Up Running Shoes - 749794-010
>>> Color: Black
>>> Size: 42
>>> Quantity: 1 SAR 144.18
>>>
>>> Total *SAR 144.18*
>>> 1. Box up your return
>>>
>>> Please include the invoice, price tags and any warranty information.
>>> 2. Hand over your return
>>>
>>> Our delivery partner will pick it up from your doorstep.
>>> 3. Receive your refund
>>>
>>> This will be issued after we receive your products in our warehouse and
>>> conduct a quality check.
>>> Here's how your refund works:
>>>
>>>    - If you’ve paid by Cash on Delivery, your refund will be credited
>>>    to your My Credit balance under your account.
>>>    - Refunds to your Credit Card or Debit Card may take 7-14 business
>>>    days to process.
>>>    - Refunds for any Shukrans, Gift Cards or Return Vouchers you've
>>>    spent will also be credited to your My Credit balance.
>>>
>>> 
>>> Need help? Get in touch
>>>
>>>  <[email-masked]?Body=Contacted>
>>>
>>> *Write us an email now*, we'll get back to you as fast as we can.
>>>  <https://www.facebook.com/CentrepointME>
>>>
>>> *Connect with us* on your favourite social network.
>>>  <https://twitter.com/centrepointme>
>>>
>>> Reach out in 140 characters! We are *@centrepointme*.
>>>
>>> *Call us on 800-111-10CP (800-1111027).*
>>> 7 days a week, 24 hours a day
>>> 
>>> © 2020 Retail World Limited
>>> Privacy Policy
>>> <https://www.centrepointstores.com/sa/en/privacypolicy?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_SA_en>
>>> | Terms & Conditions
>>> <https://www.centrepointstores.com/sa/en/termsandconditions?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_SA_en>
>>>
>> --
>> *Thanks & Regards,*
>>
>>
>> *Abdul Nasir Mobile : 00966-541-052-660.*
>>
> --
> *Thanks & Regards,*
>
>
> *Abdul Nasir Mobile : 00966-541-052-660.*
>
-- 
*Thanks & Regards,*

*Abdul Nasir Mobile : 00966-541-052-660.*

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1865625