Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 05 Feb 2021 13:12:19 +0000

Hi Osam Thabit Qaid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           04:59 PM, 05th Feb                     User                    This is my order number 7432648385           04:59 PM, 05th Feb                     User                    They are expected date is feb 3           04:59 PM, 05th Feb                   Osam                   Hi My Name is Osam. I will be happy to help you            05:00 PM, 05th Feb                     User                    still i didnt receive my order           05:00 PM, 05th Feb                   Osam                   May I request you to stay on-hold while checking you order details           05:01 PM, 05th Feb                     User                    Ok thanks           05:01 PM, 05th Feb                   Osam                   kindly confirm you mobile number 97335073652           05:03 PM, 05th Feb                     User                    Yes           05:03 PM, 05th Feb                     User                    they never contacted me           05:03 PM, 05th Feb                     User                    When will i receive it ?           05:05 PM, 05th Feb                   Osam                   Please know that our courier team will contact you with 48 hours to deliver your order           05:06 PM, 05th Feb                   Osam                   Is there anything else I can help you with?           05:06 PM, 05th Feb                     User                    Yesterday also the same           05:07 PM, 05th Feb                   Osam                   Please make sure that we are doing our best to deliver the order asap           05:09 PM, 05th Feb                   Osam                   Is there anything else I can help you with?           05:09 PM, 05th Feb                     User                    Ok thanks           05:09 PM, 05th Feb                   Osam                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:12 PM, 05th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2060004