Subject: New Reply Received - Re: Share your feedback with us
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 05 Feb 2021 10:48:46 +0000

Hi Osam Thabit Qaid,  The customer has responded to the ticket.  Re: Share your feedback with us  Ticket comment <div dir="auto">Thank you for your response.<div dir="auto"><br></div>
<div dir="auto">But this is another request from another order, the request is from 1 Feb. </div>
<div dir="auto"><br></div>
<div dir="auto">Please check the attached screenshot.</div>
<div dir="auto"><br></div>
<div dir="auto">Note: the return request you're referring to I requested yesterday 4 Feb, and oredred this order and received after the first return request.</div>
<div dir="auto"><br></div>
<div dir="auto">Thanks, </div>
<div dir="auto">Dina Sherin</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, Feb 5, 2021, 12:32 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Dina,</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">Thank you for getting in touch with us.<br><br>Please accept our sincere apologies for the inconvenience caused to you.<br><br>We would like to inform you that ​you have raised a return request on 2/4/21 and it might takes 3-5 working days to collect the item from you.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">You can track the return shipment from this website (<a href="http://www.aramex.com" rel="noreferrer" target="_blank">www.aramex.com</a>) using  this tracking id :43834028162.<br><br>We thank you for your understanding and cooperation.<br><br>Feel free to get in touch with us for further assistance.<br><br>Your friends,<br>The Support Team</div>
</div></div>

	

</div></blockquote>
</blockquote></div>

Attachments :
1. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043189959460'>Screenshot_2021-02-05-12-43-27-84.png</a><br />2. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043189959461'>Screenshot_2021-02-03-22-40-16-96.png</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2057108