Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 04 Feb 2021 13:09:36 +0000

Hi Osam Thabit Qaid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           04:56 PM, 04th Feb                   Osam                   Hi My Name is Osam. I will be happy to help you            04:56 PM, 04th Feb                     User                    My order 9632574789 with AWB FP020221000575.           04:57 PM, 04th Feb                     User                    still not delivered           04:57 PM, 04th Feb                     User                    what happen           04:57 PM, 04th Feb                     User                    Osam gud evening           04:57 PM, 04th Feb                     User                    Expect delivery 3 feb           04:58 PM, 04th Feb                   Osam                   May I request you to stay on-hold while checking you order details           04:59 PM, 04th Feb                     User                    Ok check           04:59 PM, 04th Feb                   Osam                   Please know that our courier team will contact you on this number 971508747213 within 1-2 days           05:00 PM, 04th Feb                   Osam                   to deliver your order           05:00 PM, 04th Feb                   Osam                   Is there anything else I can help you with?           05:00 PM, 04th Feb                     User                    Why this much delay           05:00 PM, 04th Feb                     User                    I expect it will come yesterday           05:01 PM, 04th Feb                     User                    but today also I am not receiving           05:01 PM, 04th Feb                   Osam                   Please know that our courier team will contact you on this number 971508747213 within 1-2 days           05:04 PM, 04th Feb                   Osam                   Is there anything else I can help you with?           05:05 PM, 04th Feb                     User                    Good and correct reponse thanks           05:06 PM, 04th Feb                   Osam                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:09 PM, 04th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2056869