Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 04 Feb 2021 13:06:56 +0000

Hi Osam Thabit Qaid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello, this is my order and as you can see ive placed a return request for one of the items here. Your representative called a few days back when we were not home so we had to reschedule it but he hasn't come again even after calling him a few times later that day. Please arrange the return ASAP           04:56 PM, 04th Feb                   Osam                   Hi My Name is Osam. I will be happy to help you            04:56 PM, 04th Feb                     User                    Hello           04:58 PM, 04th Feb                     User                    Please help me with the issue I've just mentioned           04:58 PM, 04th Feb                   Osam                   May I request you to stay on-hold while checking you order details           05:01 PM, 04th Feb                     User                    Sure           05:01 PM, 04th Feb                   Osam                   Please know that our courier team will contact you again within 1-2 days to pick up the returned item           05:03 PM, 04th Feb                     User                    Sure, thank you so much           05:04 PM, 04th Feb                     User                    I have just received a call from them. Thanks a lot           05:04 PM, 04th Feb                   Osam                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:06 PM, 04th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2056850