Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 04 Feb 2021 11:17:52 +0000

Hi Osam Thabit Qaid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           03:11 PM, 04th Feb                   Bot                   Hi again!           03:11 PM, 04th Feb                     User                    I received my shipment before yesterday but you didn’t add shukran points to my card           03:12 PM, 04th Feb                     User                    And I didn’t got the refund for the item you canceled           03:13 PM, 04th Feb                   Osam                   Hi My Name is Osam. I will be happy to help you            03:14 PM, 04th Feb                   Osam                   Please know that shukran points will be added after 14 days from the delivery date           03:15 PM, 04th Feb                   Osam                   Is there anything else I can help you with?           03:15 PM, 04th Feb                   Osam                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           03:17 PM, 04th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2056315