Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 04 Feb 2021 10:40:35 +0000

Hi Osam Thabit Qaid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi I want to cancel my order that I recently placrd           02:31 PM, 04th Feb                     User                    Yesterday only           02:31 PM, 04th Feb                     User                    I ordered wring size           02:32 PM, 04th Feb                   Osam                   Hi My Name is Osam. I will be happy to help you            02:32 PM, 04th Feb                   Osam                   Can you provide us your order number so that we can assist you better           02:32 PM, 04th Feb                     User                    4533088291           02:33 PM, 04th Feb                     User                    This is order number           02:34 PM, 04th Feb                     User                    My name is tooba fazal           02:34 PM, 04th Feb                   Osam                   May I request you to stay on-hold while checking you order details           02:35 PM, 04th Feb                     User                    Yes           02:35 PM, 04th Feb                     User                    Please cancel it           02:35 PM, 04th Feb                   Osam                   We regret to inform you that, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.           02:36 PM, 04th Feb                   Osam                   Is there anything else I can help you with?           02:36 PM, 04th Feb                     User                    I don't want it its in processing I can't cancel it so you cancel it           02:36 PM, 04th Feb                     User                    Where it would go if I not accept that order           02:36 PM, 04th Feb                   Osam                   we would request you to not accept the delivery of your order and the order will return back to our warehouse           02:37 PM, 04th Feb                     User                    Ok           02:37 PM, 04th Feb                   Osam                   Is there anything else I can help you with?           02:38 PM, 04th Feb                   Apoorv                   It was a pleasure to assist you. Thank you for shopping with us. Have a wonderful day.           02:40 PM, 04th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2056138