Subject: Ticket Assigned - Conversation with ning
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 15 Jan 2021 20:24:04 +0000

Hi Osam Thabit Qaid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ning ning                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  /startover Bot:  Please enter your name Customer:  hi i ordered online click and collect but till now the shukran points is zero  why it is like that? Bot:  Please enter your name Customer:  ning Bot:  Hi Ning ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0566844346            12:12 AM, 16th Jan                     ning                    Im asking about shukran points not credited to my account           12:14 AM, 16th Jan                   Osam                   Hi My Name is Osam. I will be happy to help you            12:16 AM, 16th Jan                   Osam                   Are you still connected with us?           12:23 AM, 16th Jan                   Osam                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           12:23 AM, 16th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1990024