Subject: New Reply Received - 1000422612
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 12 Jan 2021 20:21:36 +0000

Hi Osam Thabit Qaid,  The customer has responded to the ticket.  1000422612  Ticket comment <div>What are you taking about ??
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<div>No one has picked the item yet from my place, how can it be on the way to the warehouse????</div>
<div>Are you serious???</div>
<div>This is how you guys treat with the customer with no proper information????<br>
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<div dir="ltr">Sent from my iPhone</div>
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<div>On 13 Jan 2021, at 12:18 AM, Splash &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Hi Hani,</div>
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<div>Thank you for contacting us.</div>
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<div>We apologize for the inconvenience and for the late response.</div>
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<div dir="ltr">We would like to inform you that the returned item your order number 9627152893 is in the way to our warehouse, once the item is received, it needs 2-3 business days for quality check.</div>
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<div>Your refund will be processed and it needs 2-15 working days to to be received in your account.</div>
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<div dir="ltr">We thank you for your understanding and cooperation.<br>
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<div>Please feel free to contact us for further assistance</div>
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<div>Your friends,</div>
<div>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1981123