Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 08 Jan 2021 16:00:49 +0000

Hi Osam Thabit Qaid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6260739775 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0590176222            01:28 PM, 07th Jan                   Manish                   Hi, Thank you for contacting us. My name is Manish, How may I help you?           01:30 PM, 07th Jan                     hi                    i want to know when they can deliver again because today i miss the delivery because im at wotk and this delivery never what time he will come on my location.           01:31 PM, 07th Jan                   Manish                   Please allow us few mins so that we can check the details for you           01:33 PM, 07th Jan                   Manish                   Thank you for your patience.           01:36 PM, 07th Jan                   Manish                   Please note that as we can check your order has already been shipped from the warehouse and on its way with the courier team.           01:37 PM, 07th Jan                   Manish                   Please confrim your contact number:  +966590176222           01:37 PM, 07th Jan                   Manish                   Hi, I'm not getting a response from you. Are we still connected?           01:39 PM, 07th Jan                     hi                    yes that my contact number           01:39 PM, 07th Jan                     hi                    0590176222           01:40 PM, 07th Jan                   Manish                   thank you for cofiming the contact number.           01:42 PM, 07th Jan                   Manish                   Kindly be infromed that it usually takes 4 - 5 working days for an order to get it delivered.           01:42 PM, 07th Jan                   Manish                   You can now track it online through https://sp.com.sa/en/tracktrace/ and using the tracking number CRDSAL0144790621.            01:43 PM, 07th Jan                   Manish                   Please let us know if you have any other query.           01:43 PM, 07th Jan                     hi                    cannot trace how many time s i try to same the link you send nothing.           01:45 PM, 07th Jan                   Manish                   Please be assured that we have informed the courier team to deliver the shipment on priority           01:48 PM, 07th Jan                   Manish                   It was a pleasure assisting you. Thank you for shopping with us and have a wonderful day.           01:51 PM, 07th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1965132