Subject: Ticket Assigned - Conversation with hello
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 08 Jan 2021 16:00:47 +0000

Hi Osam Thabit Qaid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello hello                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hello Bot:  Hi Hello ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6261503449 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0508346660            12:22 PM, 07th Jan                     hello                    Ok           12:22 PM, 07th Jan                   Manish                   Hi, Thank you for contacting us. My name is Manish, How may I help you?           12:25 PM, 07th Jan                     hello                    Hello           12:26 PM, 07th Jan                   Manish                   Please note that as we can check your order has been processed at the warehouse and it ready to be shipped from the warehouse to the store.           12:28 PM, 07th Jan                     hello                    /startOver           12:30 PM, 07th Jan                     hello                    Hello           12:30 PM, 07th Jan                   Manish                   We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 4 - 5 working days. You’ll receive an SMS and an email when your order is ready for collection.           12:30 PM, 07th Jan                   Manish                   Please let us know if you have any other query.           12:30 PM, 07th Jan                   Manish                   Hi, I'm not getting a response from you. Are we still connected?           12:33 PM, 07th Jan                   Manish                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           12:35 PM, 07th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1964853