Subject: Ticket Assigned - Conversation with manisha pramod shenoy
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 08 Jan 2021 16:00:48 +0000

Hi Osam Thabit Qaid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with manisha pramod shenoy manisha pramod shenoy                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  manisha pramod shenoy Bot:  Hi Manisha Pramod Shenoy ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Qatar Bot:  Please enter your order number to continue Customer:  4526960803 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +97450202797            12:32 PM, 07th Jan                   Manish                   Hi Manisha,           12:33 PM, 07th Jan                   Manish                   Thank you for contacting us. My name is Manish, How may I help you?           12:33 PM, 07th Jan                     manisha pramod shenoy                    Can i collect my order in another 1hour please. Its still under processing           12:33 PM, 07th Jan                     manisha pramod shenoy                             12:34 PM, 07th Jan                   Manish                   Please allow us few mins so that we can check the details for you           12:35 PM, 07th Jan                     manisha pramod shenoy                    Ok.           12:36 PM, 07th Jan                   Manish                   Thank you for your patience.           12:36 PM, 07th Jan                   Manish                   Please note that as we can check your order has been processed at the warehouse and it ready to be shipped from the warehouse to the store.           12:36 PM, 07th Jan                   Manish                   We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 2 - 3 working days. You’ll receive an SMS and an email when your order is ready for collection.           12:36 PM, 07th Jan                     manisha pramod shenoy                    Is there no way to speed up the process)?           12:37 PM, 07th Jan                     manisha pramod shenoy                    I need the order today.           12:38 PM, 07th Jan                   Manish                   Please note that we will forward your request  to the concerned team to prioritise it so that ti could be ready for the collection as soon as possible.           12:38 PM, 07th Jan                     manisha pramod shenoy                    Ok. Thank you           12:39 PM, 07th Jan                   Manish                   It was a pleasure assisting you. Thank you for shopping with us and have a wonderful day.           12:39 PM, 07th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1964867