Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 08 Jan 2021 16:00:47 +0000

Hi Osam Thabit Qaid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hello           02:49 PM, 06th Jan                   Bot                   Hi again!           02:49 PM, 06th Jan                     User                    my order is very late           02:50 PM, 06th Jan                     User                    8225913309           02:50 PM, 06th Jan                   Manish                   Hi, Thank you for contacting us. My name is Manish, How may I help you?           02:52 PM, 06th Jan                   Manish                   Please allow us few mins so that we can check the details for you           02:52 PM, 06th Jan                   Manish                   Thank you for your patience.           02:53 PM, 06th Jan                   Manish                   Please note that as we can check your order has been processed at the warehouse and it ready to be shipped from the warehouse to the store.           02:53 PM, 06th Jan                   Manish                   We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 2 - 3 working days. You’ll receive an SMS and an email when your order is ready for collection.           02:55 PM, 06th Jan                   Manish                   Please let us know if you have any other query.           02:55 PM, 06th Jan                   Manish                   Hi, I'm not getting a response from you. Are we still connected?           02:58 PM, 06th Jan                   Manish                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           02:59 PM, 06th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1961916