Subject: New Reply Received - return
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 01 Feb 2021 11:24:21 +0000

Hi Osam Thabit Qaid,  The customer has responded to the ticket.  return  Ticket comment <div dir="auto">I haven't heard back about the missing item from my order.<div dir="auto">Here is the screenshot of the item I did not receive:</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 1 Feb 2021, 9:02 am Centrepoint, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Sarfarosh,<br><br>Thank you for getting in touch with us.<br><br>Please accept our sincere apologies for the inconvenience caused to you.<br><br>We would like to inform you that ​we have raised a return request for the item (Ferrari Ready For Future Printed Metal Water Bottle) and our courier team will collect the item within 3-5 working days.<br><br>We thank you for your understanding and cooperation.<br><br>Feel free to get in touch with us for further assistance.<br><br>Your friends,<br>The Support Team</div></div></div>

	

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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043188355171'>Screenshot_20210131-141538_Babyshop.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2039692