Subject: New Reply Received - Delivered item has no belt
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 01 Feb 2021 06:19:28 +0000

Hi Osam Thabit Qaid,  The customer has responded to the ticket.  Delivered item has no belt  Ticket comment <div><div dir="auto">Hi Support Team,</div></div>
<div dir="auto"><br></div>
<div dir="auto">Thank you for getting back with me.</div>
<div dir="auto"><br></div>
<div dir="auto">I don’t want to return the item though. Is it possible if you can just send me the belt part?</div>
<div dir="auto">I’d appreciate if you can.</div>
<div dir="auto"><br></div>
<div dir="auto">Thank you.</div>
<div dir="auto"><br></div>
<div dir="auto">Dana Dolar</div>
<div dir="auto">+965 96756332</div>
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<br><div class="gmail_quote"><div dir="ltr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 31 Jan 2021 at 3:53 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Dana,</div>
<div dir="ltr">​<br>
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<div dir="ltr">Thank you for getting in touch with us.<br><br>Please accept our sincere apologies for the inconvenience caused to you.<br><br>We would like to inform you that ​we have raised a return request from our side and you will receive an link to fill your address, kindly fill the address in the link sent to you so that our courier team can collect the item from you within 3-5 working days and then your refund will process to My Credit Wallet.<br><br>We thank you for your understanding and cooperation.<br><br>Feel free to get in touch with us for further assistance.<br><br>Your friends,<br>The Support Team<br>
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</div></blockquote>-- <br><div dir="ltr" class="gmail_signature">Danna Jean Dolar<br>Registered Nurse<br>Lic #: 0656961</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2037824