Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 31 Jan 2021 01:52:02 +0000

Hi Osam Thabit Qaid,  The customer has responded to the ticket.  Returns  Ticket comment <div>
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<div dir="auto">And why is my return request being cancelled? You already confirmed that you have received the item. And its like 3 weeks now the refund is still pending... what is going on?</div>
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<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE4ODEyMDk1MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.kvZKTFJIitAD-qkrxNZH3p1pdkuLLu7P6TolYmhkvEg" style="max-width: 100%"></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, 30 Jan 2021 at 6:05 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Analyn,<br><br>Thank you for contacting us.<br><br>Please accept our sincere apologies for the inconvenience caused to you.<br><br>​We’re really sorry if we’ve taken longer than usual to get back to you.<br> <br>Our team is working on your issue, and will get back to you as soon as possible.<br><br>We thank you for your understanding and cooperation.<br><br>Please feel free to contact us for further assistance<br><br>Your friends,<br>Support Team</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1990264