Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 30 Jan 2021 11:30:02 +0000

Hi Osam Thabit Qaid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           03:17 PM, 30th Jan                     User                    Hu           03:18 PM, 30th Jan                     User                    Hi           03:18 PM, 30th Jan                   Osam                   Hi My Name is Osam. I will be happy to help you            03:19 PM, 30th Jan                     User                    I return my order           03:20 PM, 30th Jan                     User                    But not get return voucher back           03:20 PM, 30th Jan                   Osam                   Can you provide us your order number so that we can assist you better           03:21 PM, 30th Jan                   Osam                   Are you still connected with us?           03:23 PM, 30th Jan                     User                    Yes           03:23 PM, 30th Jan                     User                    #9631208662           03:24 PM, 30th Jan                     User                    Muhammed isa           03:24 PM, 30th Jan                     User                    This is my order number           03:25 PM, 30th Jan                     User                    I return some items but not get my refund           03:25 PM, 30th Jan                     User                    Hi are you there?           03:26 PM, 30th Jan                   Osam                   May I request you to stay on-hold while checking you order details           03:26 PM, 30th Jan                     User                    Ok           03:27 PM, 30th Jan                   Osam                   ​We would like to inform you that your order is in the way to our warehouse, once the item is received, it needs 2-3 business days for quality check. and then your refund will process to your My Credit Wallet.           03:28 PM, 30th Jan                   Osam                   Is there anything else I can help you with?           03:28 PM, 30th Jan                   Osam                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           03:29 PM, 30th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2036106