Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 30 Jan 2021 11:10:40 +0000

Hi Osam Thabit Qaid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           03:03 PM, 30th Jan                   Bot                   Hi again!           03:03 PM, 30th Jan                   Osam                   Hi My Name is Osam. I will be happy to help you            03:03 PM, 30th Jan                     User                    Want to know regarding warranty of school bdg           03:03 PM, 30th Jan                   Osam                   Can you provide us your order number so that we can assist you better           03:04 PM, 30th Jan                     User                    I bought Skylar school bag few months back from mall of Emirates...I don't have order no. But it must be available in my shukran account           03:05 PM, 30th Jan                   Osam                   Please be informed that online and offline stores are two separated platforms so we don't have information about store Product in your country           03:07 PM, 30th Jan                     User                    But what is d policy of school bags           03:07 PM, 30th Jan                     User                    Will it be fixed?           03:07 PM, 30th Jan                   Osam                   Please know that you can visit the store and they will assist you better           03:08 PM, 30th Jan                   Osam                   Is there anything else I can help you with?           03:08 PM, 30th Jan                     User                    Thanks           03:08 PM, 30th Jan                   Osam                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:10 PM, 30th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2036010