Subject: Ticket Assigned - Conversation with anwarullah
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 26 Jan 2021 13:24:55 +0000

Hi Osam Thabit Qaid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with anwarullah anwarullah                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  anwarullah Bot:  Hi Anwarullah ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6266152671 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +966536055497            05:11 PM, 26th Jan                   Osam                   Hi My Name is Osam. I will be happy to help you            05:13 PM, 26th Jan                     anwarullah                    Hello my order no 6266152671 is still pending please help           05:13 PM, 26th Jan                     anwarullah                    Ordered one week ago still showing processing           05:14 PM, 26th Jan                   Osam                   May I request you to stay on-hold while checking you order details           05:15 PM, 26th Jan                     anwarullah                    Ok           05:16 PM, 26th Jan                   Osam                   Please know that your order is ready for pick up           05:16 PM, 26th Jan                     anwarullah                             05:16 PM, 26th Jan                     anwarullah                    But i didn't receive any msg           05:17 PM, 26th Jan                     anwarullah                    I will go to the store and check today           05:18 PM, 26th Jan                   Osam                   We would like to inform you that your order has now arrived at the store for collection, and is ready for pick-up. The order will wait there for 14 days from the time you received message from us informing you your order is ready for collection.   We request you to visit the store and collect your order.           05:22 PM, 26th Jan                   Osam                   Is there anything else I can help you with?           05:22 PM, 26th Jan                   Osam                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           05:24 PM, 26th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2023184