Subject: New Reply Received - Missing
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 25 Jan 2021 08:49:10 +0000

Hi Osam Thabit Qaid,  The customer has responded to the ticket.  Missing   Ticket comment <div>Hi thanks for your reply</div>
<div>But I dnt want any refund or replace.</div>
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<div>I want the other pair of tshirt as shown in the online application page.</div>
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<br><div dir="ltr">Sent from my iPhone</div>
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<div>On 25 Jan 2021, at 12:45 PM, Max &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">​Hi Megha,</div>
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<br>Thank you for getting in touch with us.<br><br>We apologize for the inconvenience and for the late response.<br><br>We would like to inform you that your refund of AED 15.00 has been processed on 1/25/21, with transaction id (169999990076991627) for the missing item ( Pack of 2 - Striped T-shirt with Round Neck and Cap Sleeves)<br><br>Please know that the refund needs 4-15 working days to be reflected in your account.<br><br>Please let us know if the amount has not received within the mentioned time.<br><br>Please feel free to contact us for further assistance<br><br>Your friends,<br>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2014850