Subject: New Reply Received - Delivery
From: Splash <[email-masked]>
To: [email-masked]
Date: Sun, 24 Jan 2021 13:45:56 +0000

Hi Osam Thabit Qaid,  The customer has responded to the ticket.  Delivery  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/OEP6GNJFTBbq6yi8yi4gTg~~/AALN9wA~/RgRh7q2QPVcDc3BjQgpgCBB6DWB0M3IyUhpzdXBwb3J0QHNwbGFzaGZhc2hpb25zLmNvbVgEAAAAAQ~~"></div>
Dear team, <br>
<br>
Thank you for reaching out to Shipa! <br>
<br>
Kindly note that the delivery of the subject shipment has been attempted for three times, and the customer was called two times without response from their side, please advise. <br>
<br>
<br>
Feel free to contact us for further inquires.<br>
<br>
<br>
Best regards
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Enas Fares</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641
" rel="noreferrer">www.shipa.com</a> </span>
</div>

<hr>
<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>24/1/2021 5:13 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]<br>
<strong>Cc: </strong>[email-masked]; [email-masked]<br>
<strong>Subject: </strong>Fwd: [#1989351] - Delivery<br>
 
</div>
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
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<div dir="ltr">Hi Team,<br>
<br>
Problem Statement: Late Delivery<br>
Order Date : Jan 9, 2021<br>
Order ID: 6262366086<br>
Tracking ID: SD000919538<br>
Assistance Required: Need Urgent Delivery<br>
<br>
Issue Description: The order was shipped from our side on 1/9/21  but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis.</div>

<div dir="ltr">Customer address: Al-raya gas station, Al Husainiah Rd, Mecca 24377, Saudi Arabia<br>
<br>
Regards,<br>
Osam</div>
</div>
<br>
</div>

<img width="1" height="1" alt="" src="http://click.netsuite.com/q/H0_S-Z0YAzInbCbfN08mBA~~/AALN9wA~/RgRh7q2QPlcDc3BjQgpgCBB6DWB0M3IyUhpzdXBwb3J0QHNwbGFzaGZhc2hpb25zLmNvbVgEAAAAAQ~~">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1989351