Subject: Ticket Assigned - Conversation with shihas
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 24 Jan 2021 08:34:13 +0000

Hi Osam Thabit Qaid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with shihas shihas                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  shihas Bot:  Hi Shihas ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9630198154 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0504606763            12:26 PM, 24th Jan                   Osam                   Hi My Name is Osam. I will be happy to help you            12:27 PM, 24th Jan                     shihas                    Status of my click and collect order           12:27 PM, 24th Jan                     shihas                    9630198154           12:27 PM, 24th Jan                   Osam                   May I request you to stay on-hold while checking you order details           12:27 PM, 24th Jan                     shihas                    Sure           12:27 PM, 24th Jan                     shihas                    If you could make the pick up today it will be really helpful           12:28 PM, 24th Jan                   Osam                   Please know that your order is getting prepared and you will get a message when your order will be ready for collection           12:28 PM, 24th Jan                     shihas                    As Im traveling  day after tomorrow           12:29 PM, 24th Jan                     shihas                    If you can push them to make it ready for today, its really appreciated brother           12:29 PM, 24th Jan                   Osam                   Please know that we will do our best to deliver is as soon as possible           12:30 PM, 24th Jan                   Osam                   Is there anything else I can help you with?           12:30 PM, 24th Jan                     shihas                    Nothing for now           12:31 PM, 24th Jan                     shihas                    Thank you           12:31 PM, 24th Jan                     shihas                    So can I expect it by today?           12:31 PM, 24th Jan                   Osam                   Please you will get  a notification when it is ready for collection           12:33 PM, 24th Jan                   Osam                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:33 PM, 24th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2014948