Subject: Ticket Assigned - Conversation with merfath
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 22 Jan 2021 06:54:00 +0000

Hi Osam Thabit Qaid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with merfath merfath                    Bot:  Hi again! Bot:  Please enter your name Customer:  merfath Bot:  Hi Merfath ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9623955682 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0505233852            08:08 PM, 23rd Dec                     merfath                    Ok           08:08 PM, 23rd Dec                     merfath                    Can u get my order urgently           08:10 PM, 23rd Dec                   Ishan                   Hi Merfath, Thank you for contacting us. My name is Ishan. I can see that you have contacted us regarding order update.           08:11 PM, 23rd Dec                     merfath                    Yes           08:12 PM, 23rd Dec                   Ishan                   We would like to inform you that Standard Shipping orders usually takes 2 - 4 business days for the delivery.             08:12 PM, 23rd Dec                     merfath                    I have request. Can i get my order urgently           08:12 PM, 23rd Dec                   Ishan                   Our courier partner will contact you on +971505233852 to arrange a time for delivery soon.           08:12 PM, 23rd Dec                     merfath                    Will you please update my request urgent           08:13 PM, 23rd Dec                   Ishan                   Please be assured that we have informed the courier team to deliver the shipment on priority           08:14 PM, 23rd Dec                     merfath                    Thank you           08:15 PM, 23rd Dec                   Ishan                   It was a pleasure to assist you. Thank you for contacting us.           08:16 PM, 23rd Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1911849