Subject: Ticket Assigned - Conversation with thouseef mohammed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 22 Jan 2021 06:53:57 +0000

Hi Osam Thabit Qaid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with thouseef mohammed thouseef mohammed                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  thouseef mohammed Bot:  Hi Thouseef Mohammed ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6256605065 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0536469303            07:09 PM, 23rd Dec                     thouseef mohammed                    I am waiting           07:10 PM, 23rd Dec                     thouseef mohammed                             07:11 PM, 23rd Dec                   Ishan                   Hi Thouseef, Thank you for contacting us. My name is Ishan. I can see that you have contacted us regarding order update.           07:11 PM, 23rd Dec                     thouseef mohammed                    Yes           07:12 PM, 23rd Dec                     thouseef mohammed                    Ur there           07:12 PM, 23rd Dec                     thouseef mohammed                    Hello           07:12 PM, 23rd Dec                     thouseef mohammed                    Ishan ur there           07:12 PM, 23rd Dec                     thouseef mohammed                    Ishan bhai           07:13 PM, 23rd Dec                     thouseef mohammed                    /startOver           07:14 PM, 23rd Dec                     thouseef mohammed                    Hello           07:14 PM, 23rd Dec                   Ishan                   I apologise for the late response and the inconvenience caused to you.           07:15 PM, 23rd Dec                   Ishan                   I would like to inform you that Click & Collect orders usually takes 2 - 4 business days for ready for pickup.            07:15 PM, 23rd Dec                   Ishan                   We would like to inform you that the item you ordered is ready to be shipped from the warehouse to the store for your collection.           07:15 PM, 23rd Dec                   Ishan                   Once your order will be ready for collection, you will receive an email confirming the same.           07:16 PM, 23rd Dec                   Ishan                   clue           07:19 PM, 23rd Dec                   Ishan                   I apologize for my previous reply           07:19 PM, 23rd Dec                   Ishan                   It was a pleasure to assist you. Thank you for contacting us.           07:19 PM, 23rd Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1911588