Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 22 Jan 2021 06:53:54 +0000

Hi Osam Thabit Qaid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           06:06 PM, 23rd Dec                   Bot                   Hi again!           06:06 PM, 23rd Dec                     User                    I want to know when will my order arrive please           06:06 PM, 23rd Dec                   Ishan                   Hi, Thank you for contacting us. My name is Ishan. I can see that you have contacted us regarding order update.           06:08 PM, 23rd Dec                   Ishan                   I'm not getting a response from you. Are we still connected?           06:11 PM, 23rd Dec                     User                             06:11 PM, 23rd Dec                     User                    That’s the order no.           06:11 PM, 23rd Dec                   Ishan                   We request you to please confirm us your registered mobile number.           06:13 PM, 23rd Dec                     User                    01118686981           06:13 PM, 23rd Dec                   Ishan                   Thank you for confirming me.            06:13 PM, 23rd Dec                   Ishan                   May I request you to please stay on hold while I retrieve the information.           06:14 PM, 23rd Dec                     User                    Ok           06:14 PM, 23rd Dec                   Ishan                   We would like to inform you that Standard Shipping orders usually takes 2 - 4 business days for the delivery.             06:15 PM, 23rd Dec                   Ishan                   For your reference, your order has already been shipped and on its way.           06:15 PM, 23rd Dec                   Ishan                   Our courier partner will contact you on 01118686981 to arrange a time for delivery soon.           06:15 PM, 23rd Dec                     User                    Ok thanks alot           06:15 PM, 23rd Dec                   Ishan                   It was a pleasure to assist you. Thank you for contacting us.           06:17 PM, 23rd Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1911304