Subject: Ticket Assigned - Conversation with durgesh singh
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 22 Jan 2021 06:53:23 +0000

Hi Osam Thabit Qaid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with durgesh singh durgesh singh                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  durgesh singh Bot:  Hi Durgesh Singh ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0558156743            03:37 PM, 23rd Dec                     durgesh singh                             03:37 PM, 23rd Dec                   Manish                   Hi Durgesh,           03:40 PM, 23rd Dec                   Manish                   Thank you for contacting us. My name is Manish, How may I help you?           03:40 PM, 23rd Dec                     durgesh singh                    Hi manish           03:40 PM, 23rd Dec                     durgesh singh                    Can you sort out the home centre query?           03:41 PM, 23rd Dec                   Manish                   Please be informed that we will only be able to assist on Centrepoint orders.           03:45 PM, 23rd Dec                     durgesh singh                    Okay thanks           03:45 PM, 23rd Dec                   Manish                   It was a pleasure assisting you. Thank you for shopping with us and have a wonderful day.           03:45 PM, 23rd Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1910561