Subject: Ticket Assigned - Conversation with sara
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 22 Jan 2021 06:53:22 +0000

Hi Osam Thabit Qaid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sara sara                    Bot:  Hi again! Bot:  Please enter your name Customer:  sara Bot:  Hi Sara ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            03:05 PM, 23rd Dec                     sara                    0506191964           03:05 PM, 23rd Dec                     sara                    Please someone call me           03:05 PM, 23rd Dec                     sara                    I ordered something but it’s big on me I need to ask how can I get smaller size plsase           03:05 PM, 23rd Dec                   Manish                   Hi Sara,           03:07 PM, 23rd Dec                   Manish                   Thank you for contacting us. My name is Manish, How may I help you?           03:07 PM, 23rd Dec                   Manish                   Kindly share us with the order id so that we can check the details for you           03:07 PM, 23rd Dec                   Manish                   Hi, I'm not getting a response from you. Are we still connected?           03:09 PM, 23rd Dec                   Manish                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           03:11 PM, 23rd Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1910380