Subject: Ticket Assigned - Conversation with arijit roy
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 22 Jan 2021 06:53:21 +0000

Hi Osam Thabit Qaid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with arijit roy arijit roy                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  arijit roy Bot:  Hi Arijit Roy ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  1234555 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0501067311            02:30 PM, 23rd Dec                     arijit roy                    If i place an order online...and select click and collect...then by tomorrow i will go max shop in sharjah citi center and collect the items??           02:32 PM, 23rd Dec                   Manish                   Hi Arijit,           02:34 PM, 23rd Dec                   Manish                   Thank you for contacting us. My name is Manish, How may I help you?           02:34 PM, 23rd Dec                     arijit roy                    Hi manish           02:35 PM, 23rd Dec                     arijit roy                    If i place an order online...and select click and collect...then by tomorrow i will go max shop in sharjah citi center and collect the items??           02:35 PM, 23rd Dec                   Manish                   We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 2 - 3 working days. You’ll receive an SMS and an email when your order is ready for collection.           02:37 PM, 23rd Dec                   Manish                   Please let us know if you have any other query.           02:37 PM, 23rd Dec                     arijit roy                    So tomorrow  it wil nt b possible?           02:38 PM, 23rd Dec                     arijit roy                    To collect           02:38 PM, 23rd Dec                     arijit roy                    Is any other option ..so that i can place order online and collect by tomorrow           02:39 PM, 23rd Dec                     arijit roy                    ??           02:39 PM, 23rd Dec                   Manish                   Please allow us few mins so that we can check the details for you           02:41 PM, 23rd Dec                     arijit roy                    I want to place order online...and want to collect frm sharjah citicenter max shop           02:42 PM, 23rd Dec                     arijit roy                    Plz let me know ..if there is any option...           02:42 PM, 23rd Dec                     arijit roy                    That wil b helpful           02:42 PM, 23rd Dec                   Manish                   thank you for your patience.           02:43 PM, 23rd Dec                   Manish                   please be informed that as we can check there is a same day delivery option.           02:44 PM, 23rd Dec                     arijit roy                    For al nahda sharjah location?           02:45 PM, 23rd Dec                   Manish                   For further assistance refere to the link https://www.centrepointstores.com/ae/en/helpShipping           02:46 PM, 23rd Dec                     arijit roy                    Thanks           02:47 PM, 23rd Dec                   Manish                   It was a pleasure assisting you. Thank you for shopping with us and have a wonderful day.           02:47 PM, 23rd Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1910269