Subject: Ticket Assigned - Conversation with hello
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 22 Jan 2021 06:53:19 +0000

Hi Osam Thabit Qaid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello hello                    Bot:  Hi again! Bot:  Please enter your name Customer:  hello Customer:  manshika Bot:  Hi Hello ,what do you need help with? Bot:  Hi Hello ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9622863305 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            02:05 PM, 23rd Dec                     hello                    9622862449           02:06 PM, 23r
 d Dec                     hello                    kindly please update the above two orders 9622863305 and 9622862449 as they are still showing it is in process while i have already collected these orders           02:06 PM, 23rd Dec                     hello                    kindly update so i can place the return           02:06 PM, 23rd Dec                   Ishan                   Hi, Thank you for contacting us. My name is Ishan. I can see that you have contacted us regarding order update.           02:07 PM, 23rd Dec                     hello                    yes           02:08 PM, 23rd Dec                   Ishan                   We request you to please specify the item names for which you want to raise return request for.           02:10 PM, 23rd Dec                   Ishan                   I'm not getting a response from you. Are we still connected?           02:12 PM, 23rd Dec                   Ishan                   As we have not received a response, this chat 
 will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           02:15 PM, 23rd Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1910103